Teams at OfficeSpace Software

Owns the success, retention, renewals, and expansion of strategic enterprise SaaS customers. Builds executive relationships, leads onboarding and adoption, develops success plans, conducts QBRs, analyzes customer health and business outcomes, and partners cross-functionally to resolve issues and influence product direction. Uses AI and customer success platforms to predict risk, automate workflows, identify opportunities, and improve scalable customer success practices.

Lead full-cycle recruiting across corporate functions in US, Canada, and Costa Rica. Own workforce planning, sourcing, candidate experience, hiring strategy, and offer negotiation. Build diverse pipelines, design scalable recruiting programs and structured interviews, analyze recruiting metrics, and advise leaders on compensation and hiring trends while leveraging AI to improve recruiting efficiency and outcomes.

Own and grow a portfolio of high-value enterprise accounts by developing multi-year expansion strategies, creating pipeline, leading complex multi-stakeholder sales motions, partnering cross-functionally to drive adoption, and positioning OfficeSpace as a platform to deliver measurable business outcomes.