Teams at Ochsner Health

Resolve outstanding insurance accounts receivable through research, billing and collections. Verify and update insurance/demographic data, follow up with payors, appeal denials, track claim status, identify trends and recommend system improvements, and communicate with payors, vendors, patients, and internal teams.

Manage the Epic application lifecycle, lead project delivery and production support, supervise and mentor team members, prioritize work and budgets, engage stakeholders, ensure regulatory compliance, and drive continuous process improvement.