Jobs at Nuance
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Business Systems Intern

Nuance
Greater Boston Area
2 days ago
+46
The internship role will be with the HCM Systems team of IT Business Systems. During the internship, the candidate will work closely with a team of business system analysts and will develop a basic understanding of some key HR systems, processes and Nuance's software development life cycle (SDLC).

Visual UX Design Intern

Nuance
Greater Boston Area
2 days ago
+46
Nuance Communications is looking for help from the next generation of UX/UI designers. We are seeking someone who enjoys the challenge of both design and technical work to design slick and modern UI for our customers. If you’re a talented designer with a passion for new technologies then this is the position for you!

Project Administrator/Coordinator Intern

Nuance
Greater Boston Area
2 days ago
+46
The Information Technology Project Administrator / Coordinator Intern performs multiple roles with the IT Organization, including assisting project managers on large scale projects, management of department based initiatives and projects, as well as working within the PMO’s processes and toolset to help manage and maintain quality of service and project data.

Video Conferencing and Audio Visual Services Technical Intern

Nuance
Greater Boston Area
2 days ago
+46
The intern will work in Burlington Corporate Headquarters and support the ~50 Conference Rooms, work on tickets and perform daily room sweeps as needed. Serve as the initial responder for Burlington IT regarding any support needed setting up, overseeing and/or fixing any AV Conferencing and/or Meeting Support issues.

End User Services Technical Intern

Nuance
Greater Boston Area
2 days ago
+46
Reporting to the IT Manager, the IT Intern will support Nuance Burlington Office with IT related tasks, mainly hardware. Your main tasks will include setting up PCs for new hires, collecting & triaging term equipment, maintaining the hardware inventory.

Asset Management Intern

Nuance
Greater Boston Area
2 days ago
+46
We are seeking an organized, results-driven summer intern to join our asset management team. In this role, the intern will work as part of the Global Technology Services Metrics & Reporting Team, assisting with managing the current Maintenance and Support renewals. This role demands a strong skillset for organizing data and communicating with internal and external stakeholders. The intern will be responsible for running reports, corresponding with end users, requesting quotes and managing data.

Digital Marketing Intern

Nuance
Greater Boston Area
2 days ago
+46
The position of Digital Marketing Intern will support the Nuance Digital Marketing team’s initiatives. You will learn the ins and outs of all things digital, including Web content development, email marketing, online display advertising, and Search Engine Optimization. As a member of the team, you will assist with the development and execution of our integrated campaigns that drive engagement, lead generation, and sales. We’re looking for a candidate who has a lot of energy, wants to learn more about digital marketing best practices, has excellent organizational skills, and wants to learn from and work with a diverse team.

Solutions Marketing Intern (Healthcare)

Nuance
Greater Boston Area
2 days ago
+46
We are looking for an enthusiastic marketing intern to join our healthcare marketing department and provide creative ideas to help achieve our goals. You will get exposure to a diverse group of marketers and learn first-hand how a marketing organization works in the healthcare IT industry. You will get to work collaboratively to resolve problems and try out fresh ideas and get the opportunity to work in a fast-moving marketing environment and understand how to develop unique solution messaging in a competitive market.

Tradeshow & Events Intern

Nuance
Greater Boston Area
2 days ago
+46
We are looking for a young, energetic marketing intern looking to jumpstart their career to join our marketing and events team. You will get exposure to a diverse group of marketers and learn first-hand how a marketing organization works in the healthcare IT industry. You will get to work collaboratively to help coordinate and execute local events, manage marketing and event logistics and work with outside vendors.  Additionally, you will partner with the rest of our demand generation team to provide seamless development, deployment, and execution of our programs. 

Corporate Communications Intern

Nuance
Greater Boston Area
2 days ago
+46
We are looking for an enthusiastic corporate communications intern to join our global marketing department, providing creative ideas to help achieve our goals. You will get exposure to a diverse group of marketers and communication professionals and learn first-hand how the corporate communications and customer engagement functions work in the high-tech, AI industry. The ideal candidate has exceptional writing skills, is a team player, and is excited to learn from and work with a dynamic group of marketing and communication professionals. This internship will help you acquire skills in communications, thought leadership, public relations, and customer engagement. As a valued addition to the team, you will be able to dig into real projects and ready yourself for entering the dynamic, fast-paced world of technology marketing.

Visual Design Intern

Nuance
Greater Boston Area
2 days ago
+46
In partnership with the B+C design team, the candidate will be able to conceptualize, design, and execute compelling on-brand visual experiences for Nuance across multiple touchpoints. As part of the company brand tune-up, the candidate will be able actively engaged in the cascading phase of the new brand roll-out by organizing and publishing guidelines, assets via our Brand Creative Hub (WordPress platform)

Software Engineer Intern

Nuance
Greater Boston Area
2 days ago
+46
Nuance’s GlobalR&D CoreTech teams develop software components including automatic speech recognition (ASR), voice biometrics, and other technologies.  These are used for a variety of Nuance products including cloud-based ASR for transaction, transcription, IVR, and security solutions.  Middleware is developed to both simplify usage of the complex technology on behalf of product engineering, and to allow research engineers to develop, test, and deploy algorithms to using the software components that satisfy the product requirements. The middleware is developed in C++ supporting multiple operating platforms such as Intel/Windows, Intel/Linux, ARM/Android. Python is used heavily for testing, and development processes. 

Software Engineer Summer Intern - Model Development

Nuance
Greater Boston Area
2 days ago
+46
We are searching for Top Talent Students to join our world class Engineering Team.  As part of our ongoing investment to expand the Engineering Internship Program, our internships offer students and exciting path to contribute to cutting edge technology & innovative products and make a true business impact.  As a key member of our team, you will expand your technical skills exponentially, grow your professional network & work alongside some of the best and brightest in the world!!!

QA Engineer Summer Intern

Nuance
Greater Boston Area
2 days ago
+46
Company Overview Nuance is the pioneer and leader in conversational artificial intelligence (AI) innovations that bring intelligence to everyday work and life. We deliver solutions that understand, analyze, and respond to people, amplifying human intelligence to increase productivity and improve security. With decades of both domain and AI expertise, we work with thousands of organizations across a wide range of industries.   Join our team! At

Software Engineer Summer Intern

Nuance
Greater Boston Area
2 days ago
+46
We are searching for Top Talent Students to join our world class Engineering Team.  As part of our ongoing investment to expand the Montreal Engineering Internship Program, our internships offer students and exciting path to contribute to cutting edge technology & innovative products and make a true business impact.  As a key member of our team, you will expand your technical skills exponentially, grow your professional network & work alongside some of the best and brightest in the world!!!

Product Development Summer Intern

Nuance
Greater Boston Area
2 days ago
+46
We are searching for Top Talent Students to join our world class Engineering Team.  As part of our ongoing investment to expand the Montreal Engineering Internship Program, our internships offer students and exciting path to contribute to cutting edge technology & innovative products and make a true business impact.  As a key member of our team, you will expand your technical skills exponentially, grow your professional network & work alongside some of the best and brightest in the world!!!

Research Engineering Intern

Nuance
Greater Boston Area
2 days ago
+46
The intern will be part of an energetic team developing a cutting-edge multi-platform speech recognizer in C++ and Python. The intern will help developing new tools and documentation as well as optimizing current ones; and supporting new processes and systems for efficient software development. 

Site Reliability Engineer Summer Intern

Nuance
Greater Boston Area
2 days ago
+46
We are searching for Top Talent Students to join our world class Engineering Team.  As part of our ongoing investment to expand the Engineering Internship Program, our internships offer students and exciting path to contribute to cutting edge technology & innovative products and make a true business impact.  As a key member of our team, you will expand your technical skills exponentially, grow your professional network & work alongside some of the best and brightest in the world!!!

AI Research Summer Intern

Nuance
Greater Boston Area
2 days ago
+46
We are searching for Top Talent Students to join our world class Engineering Team.  As part of our ongoing investment to expand the Engineering Internship Program, our internships offer students and exciting path to contribute to cutting edge technology & innovative products and make a true business impact.  As a key member of our team, you will expand your technical skills exponentially, grow your professional network & work alongside some of the best and brightest in the world!!!

Software Engineering Summer Intern - Mobile Development

Nuance
Greater Boston Area
2 days ago
+46
We are searching for Top Talent Students to join our world class Engineering Team.  As part of our ongoing investment to expand the Montreal Engineering Internship Program, our internships offer students and exciting path to contribute to cutting edge technology & innovative products and make a true business impact.  As a key member of our team, you will expand your technical skills exponentially, grow your professional network & work alongside some of the best and brightest in the world!!!

Sr. Financial Analyst

Nuance
Greater Boston Area
2 days ago
Position summary –The Enterprise BU Finance team is seeking a Senior Financial Analyst to provide support to the Security & Biometrics line of business, one of the core growth plays for the division.  The SFA will support in the management of the LOB’s P&L (multi-year, annual plan, quarterly reforecasts).  This role will assist the Division CFO with enhancing the reporting integrity of this line of business and to better our understanding of the cloud business potential for this LOB given the beginnings of a cloud pivot (hosting economics and pricing, deal support, growth metrics, KPIs.)  This also involves working cross-divisionally to support financial planning and analysis activities required for other general Enterprise functions (COGS, R&D, Division Marketing).  Ad hoc duties include working on Quarterly Business Reviews, helping with report pulls, reconciliation of heads and participating in monthly close process.  We are looking for a team player that is willing to roll up their sleeves, eager to learn and grow, and comfortable dealing with changes.  This position requires a high degree of accuracy and attention to detail with accountability to deadlines.  This position will report to the Division CFO and will work collaboratively with the other BU Finance team members. 

Principal Customer Success Manager

Nuance
Greater Boston Area
2 days ago
We are seeking an innovative Customer Success Professional. In this role, as a part of the Enterprise Customer Success team you will work with Nuance Top Tier Enterprise customers to ensure that they are successful and delighted by Nuance’s Enterprise solutions. It is your responsibility to monitor key metrics to ensure that Nuance solutions are meeting customer specific business needs and expectations from the initial stages through the full customer lifecycle while maintaining high customer satisfaction and ensuring revenue achievement for your assigned accounts. You will work with your accounts to continually drive adoption, as well as act as the voice of your customers internally at Nuance. Creative, energetic and self-driven, you understand the customer and their use cases and know how to be a trusted advisor and partner, so companies stay and grow with Nuance. You can manage numerous customers at various stages of the customer lifecycle with ease. You also love understanding our omni-channel solutions and then working with customers on adopting and identifying new sales opportunities

Senior Site Reliability Engineer

Nuance
Greater Boston Area
2 days ago
Nuance's Healthcare division is looking for a Senior Site Reliability Engineering role who has development experience in Public cloud environments. This engineer will join the Site Reliability Engineer team to help deliver Nuance’s Healthcare solutions in the public cloud using latest and greatest cloud technologies. The role will be in the Site Reliability Engineering (SRE) team, working hand in hand with other SRE engineers and SRE architect to build new and maintain multiple existing data centers, create automated cloud deployments using Azure Devops, configure monitoring, logging, networking, etc.

Senior Site Reliability Engineer

Nuance
Greater Boston Area
2 days ago
Use process and best practices to ensure the platform and applications are stable and performant. Keep the customer-facing applications and services always available. Proactively identify hurdles to stability and implement self-healing and resiliency initiatives. Build and maintain tools that will help with day to day activities and orchestration of our cloud environments. Work to automate detection and resolution of recurring issues in the production environment. Participate in the Incident and Problem Management processes and assist the teams in ensuring proper RCAs are documented and follow-ups are delivered. Communicate with software engineers, QA engineers, product management and operations staff on a daily basis for sharing ideas, status on ongoing work and prioritizing future work.

Sr. Business Analyst – Public Cloud Analysis

Nuance
Greater Boston Area
2 days ago
Are you a data analyst with public cloud experience looking to make an impact? Our Global Technology Solutions (GTS) Team in Burlington, MA would like to hear from you. As a member of the GTS Analytics, Metrics & Reporting team, the Analyst will be a public cloud cost management SME and will be responsible for presenting reports, dashboards, and self-service data analysis solutions to internal users across business units and functions. This role demands an ability to form strong partnerships in addition to a strong technical/design skillset for presenting data in a clear, insightful, user-focused way. The Analyst will collaborate with business partners on cost management and forecasting of public cloud spend.

Senior Security and Compliance Engineer

Nuance
Greater Boston Area
2 days ago
This role will work alongside Healthcare Site Reliability team to understand existing solutions and provide advice in control implementation.  Also, build compliance programs including detailed exception reporting and monitoring requirements. Will plan and lead compliance testing controls assessment and documentation across all domains for HITRUST, ISO27001, SOCII, and other compliance requirements as needed.

Sr Engineer in Test

Nuance
Greater Boston Area
2 days ago
Create testing blueprints for new features. Develop automated test cases for WinAppDriver and for C#. Execute test cases and report results. Execute automated test cases and analyze results. Function and an active member of an Agile Scrum team. Ability to understand and review requirements documents for test plan development. Create/Update and execute test cases that provide full coverage on new and changed functionality. Ability to set up testing environments using various tools including VMs and CI/CD pipelines. Use and develop troubleshooting techniques that minimize the turnaround time of issue identification. Report defects in JIRA in a clear and concise manner in order to support the team in troubleshooting root cause. Analyzing product logs and parsing logs with scripting tools.

Finance Manager

Nuance
Greater Boston Area
1 week ago
The Corporate Finance team at Nuance is seeking a Finance Manager in our Burlington office. This role will be responsible for driving the weekly revenue and bookings forecast process, as well as supporting both the quarterly Guidance/Earnings cadence and annual revenue and bookings planning/target setting activities. This role offers an unparalleled level of visibility for a Finance Manager; the incumbent will have frequent interaction with Corporate, Finance, and Division senior leadership. The Senior Financial Analyst will work cross-functionally with BU Finance, Sales Operations, Accounting, and BU Operations teams to develop, understand, and assess revenue & bookings forecasts, gross margin trending and drivers, and foreign exchange rate impacts on Nuance’s operations. We are looking for a candidate that’s comfortable not only deep diving into the numbers, but also synthesizing, summarizing, and communicating (written/PPT and verbally) their findings and recommendations. The position requires a high degree of accuracy, attention to detail, and self-motivation to be accountable to deliverables and deadlines.

Billing Operations Manager

Nuance
Greater Boston Area
1 week ago
This role will be responsible for managing the Technical billing team which consists of 7-9 employees. This team is responsible for working with Product management, PS, R&D, and Finance to ensure we consistently deliver accurate billing data to the finance team, support the billing process of New Product Introductions, solve customer billing issues and work with a broad team to automate billing for the Enterprise Hosted products.

Senior IT Support Specialist

Nuance
Greater Boston Area
1 week ago
Our company has an exciting opportunity for an experience Senior IT Support Specialist. You will be providing technical support to our Burlington HQ users including Executives & Senior Management who are either located on, or visiting, the US East Coast.

Marketing Project Manager/Producer

Nuance
Greater Boston Area
1 week ago
The Marketing Project Manager job is to coordinate and manage creative projects and production processes in support of Brand and Creative activities. Projects vary from nuance.com web design, major customer events and trade shows, collateral materials, and more. The role requires to manage the workflow of multi projects simultaneously in a fast-paced, deadline-driven, high-energy environment. Working closely with content experts within global marketing, create project plans at all levels of granularity, track tasks and milestones, ensure projects run smoothly and remain on schedule and budget, and create status reports. In addition, the role includes designing and managing projects requests, resources assignment, and project tracking.

Revenue Accountant

Nuance
Greater Boston Area
1 week ago
Perform monthly and quarterly activities in support of the financial close process including importing and exporting data, analyzing and explaining variances from expectations, and reconciling associated general ledger accounts. Assist internal customers to resolve issues/questions on orders and activities related to accounts. Lead efforts to continuously drive cross-functional improvements associated with processes related to accounts owned by the revenue group. Research and resolve reconciliation issues and discrepancies; take corrective measures to mitigate while enhancing procedures to prevent recurrence. Support system conversions and integrations of acquired companies. Work with Order Management to ensure proper set up of orders and work with Finance to discuss results of order activities. Prepare and input general ledger entries. Support external audit activities and audit preparation. Execute and maintain supporting documentation for Sarbanes-Oxley internal controls.

Digital Marketing Manager

Nuance
Greater Boston Area
2 weeks ago
The position of Digital Marketing Specialist will support the Worldwide Digital Marketing organization and help drive leads, pipeline, and revenue for our entire Nuance portfolio. As a core member of the team, the Digital Marketing Specialist will support our Global demand generation efforts, working with Field Marketing Managers and other cross-functional teams to help create and execute creating high-impact, multi-touch campaigns that target decision makers from new prospects to existing customers. This Digital Marketing Specialist will help execute campaigns and tactics using various web-based technologies, content management platforms, and analytics tools.

Senior User Experience Designer: Healthcare

Nuance
Greater Boston Area
2 weeks ago
Nuance Healthcare User Experience is looking for a Sr. Designer to join our growing team. If you are a self-starter that is motivated by knowing that you work is having a real, measurable impact on the lives of millions of people every day, then Nuance Healthcare is the right place for you. On a day-to-day basis, you’ll collaborate with a highly-skilled group of individuals that utilize the latest in voice-driven technology to deliver the future of healthcare user experiences.

Solutions Marketing, Senior Manager ACI

Nuance
Greater Boston Area
2 weeks ago
Summary: As a critical member of the Solutions Marketing team, the Solutions Marketing Senior Manager will be responsible for collaborating with solution line leaders to define market requirements, messaging and positioning for Nuance’s healthcare solutions portfolio; driving the integrated go-to-market plans for these solutions; supporting new product launches; and providing assistance across the Solutions Marketing team.

Program Director Radiology AI Solutions

Nuance
Greater Boston Area
2 weeks ago
You are an accomplished, operationally savvy and creative leader, with demonstrated knowledge of Radiology and the ability to inspire and lead highly cross functional teams to support the incubation, development and ultimate growth of Nuance’s radiology AI Solutions.

Senior Manager, Market Research and Competitive Intelligence

Nuance
Greater Boston Area
2 weeks ago
As a critical member of the Solutions Marketing team, the Market Research and Competitive Intelligence role is responsible for sourcing, assessing and authoring market and competitive intelligence, working closely with staff from Sales, Marketing, Product Management and other groups across the company. This role monitors industry trends (industry regulations, technology trends, macroeconomic conditions, business processes, challenges) and terminology, and acts as an industry subject matter expert. The individual in this role is key in supporting strategic planning activities by providing actionable recommendations based on assessments of markets and competitors, both existing and potential.

Field Marketing Manager – Healthcare Client Retention and Growth

Nuance
Greater Boston Area
2 weeks ago
Summary:  The Field Marketing Manager – Healthcare Client Retention and Growth is responsible for designing, creating, and delivering custom marketing programs to support the growth, expansion and renewal of our healthcare solutions within our current client base. They will be responsible for developing multi-touch and multi-channel programs that drive and accelerate current client renewal and upgrade pipeline.

Scrum Master / Project Manager

Nuance
Greater Boston Area
2 weeks ago
The Nuance Global IT team is focused on supporting the company and employees with technical solutions and expertise that help the business run more efficiently, ensure security and data privacy, and support new IT infrastructure initiatives that drive innovation. Our team is composed of problem solvers with constant curiosity and different perspectives who love to collaborate to transform and rethink IT.

Senior Conversation User Experience Designer CXD

Nuance
Greater Boston Area
1 month ago
As a Voice User Interface Designer, you will be designing the caller interaction for speech-enabled applications.  You will work on a multidisciplinary team of colleagues and domain experts to discover user requirements, and to match those needs against customer goals.  Among other activities, you will validate functionality choices; design intuitive and adaptive call flows; write natural, conversational, and personalized dialogs; anticipate user responses; define grammars; and direct voice talents in the recording studio.  You'll perform Usability Testing with consumers to further refine functionality and design choices.  As a Voice UI Designer, you will need to learn about caller populations and work effectively with customers on each engagement, while simultaneously working toward the customer's financial goals and remaining the authority on best practices in user-centered design.  Your successes will be measured by a combination of business targets you reach or surpass; your relationships with customers, partners, and the team; and the positive impression your designs leave in the minds of callers.

Sr. Site Reliability Center Systems Engineer

Nuance
Greater Boston Area
1 month ago
In this role you will spend a majority of the time taking ownership and being a central point of contact on the SRC with a line-of-business (LOB). You will be interacting with the LOB to improve the documentation, reliability, and the SRC’s ability to support the products. You will also spend a portion of each day working with other team members on a variety of tasks from monitoring, incident management, completing capacity and deployment based service planning, defining monthly and weekly activities like patch & vulnerability management, and playing a pivotal role in our major incident response team should an incident impact the availability or reliability of one of the healthcare products. You will take what is learned from the incidents and repeat events and help define improvements to prevent or resolve them faster and more reliably. Because of this breadth, the Site Reliability engineer maintains a unique position to see the entire division and interact across all teams.

Site Reliability Engineer

Nuance
Greater Boston Area
1 month ago
Nuance's Healthcare division is looking for a Senior Site Reliability Engineering role who has development experience in Public cloud environments. This engineer will join the Site Reliability Engineer team to help deliver Nuance’s Healthcare solutions in the public cloud using latest and greatest cloud technologies. The role will be in the Site Reliability Engineering (SRE) team, working hand in hand with other SRE engineers and SRE architect to build new and maintain multiple existing data centers, create automated cloud deployments using Azure Devops, configure monitoring, logging, networking, etc.

Senior Software Engineer

Nuance
Greater Boston Area
1 month ago
A Solutions Integrator who possesses a solid background in software development, troubleshooting and customer support. Provide hands-on solutions integration support for our customers who are building complex solutions using our Cloud-based Speech, NLU and Dialog Services. This includes creating developer assets such as sample code and technical documentation that help reduce developer friction and time-to-market while increasing solution performance and success. Assist with debugging issues that arise during the implementation phase. Work with internal and external teams to identify integration best practices that can be shared across all customer engagements.

Account Executive, Surgical CAPD ASC

Nuance
Greater Boston Area
1 month ago
The Account Executive (AE), Ambulatory Surgical Center is responsible for an assigned territory selling the value proposition for Nuance’s Provider Solutions healthcare solutions into the independent Ambulatory Surgery Center market. The AE is expected to create and foster relationships with the Executives, Owners, and Doctors involved with the facilities. Experience working in a matrixed environment to deliver comprehensive solutions to the healthcare marketplace is a prerequisite.

SRC Engineer II

Nuance
Greater Boston Area
1 month ago
In this role you will spend a majority supporting and being a central point of contact in the SRC with a line of business through phone based, direct contact support, as well as through ticketing systems.  You will be supporting the products and customers directly. You will also spend a portion of each day working with other team members on a variety of tasks from monitoring, incident management, completing capacity and deployment based service planning, defining monthly and weekly activities like patch & vulnerability management, and playing a pivotal role in our major incident response team should an incident impact the availability or reliability of one of the Enterprise products..  Because of this breadth, the Site Reliability engineer maintains a unique position to see the entire division and interact across all teams.

Senior Database Developer

Nuance
Greater Boston Area
1 month ago
Work with a team of developers, QA, and other stakeholders in the migration of the leading PowerScribe platform for radiology reporting to the cloud. Design, develop and maintain database solutions for highly available applications. The candidate will be self-motivated and work on multiple deliverables with dynamic schedules in an agile software development process.

Global Real Estate Program Manager

Nuance
Greater Boston Area
1 month ago
Reporting to the Senior Director of Global Real Estate, the Global Real Estate Program Manager provides leadership in planning, budgeting, and overall management of capital projects and initiatives for a global portfolio of 70 properties in 25 countries.  He/she will lead multiple high-complexity projects of diverse scope from conceptualization through design, bidding, construction, commissioning, and close out.  Various project types include interior fit-outs, infrastructure enhancements and traditional moves, adds and changes (MAC) projects.  The Program Manager will coordinate with other real estate functional teams and manage project resources to ensure projects are completed on time, within budget, to stakeholder requirements and with minimal operational disruption while mitigating risk to the company.

Senior Principle Data & Analytics Architect

Nuance
Greater Boston Area
1 month ago
As a Data and Analytics architect, you will be responsible for overall solution architecture of Nuance Healthcare Data and Analytics platform and the integrated components that facilititate platform functions. In this role you will work extensively with multiple product/ engineering teams and provide a vision and guidance for current and future design and architecture of the the platform.

Senior Director Enterprise Project Office

Nuance
Greater Boston Area
1 month ago
▪Capacity Management: Strategic resource planning resulting in achieving and exceeding utilization role targets. Improving delivery effectiveness and efficiency for current (backlog) and future projects (sales pipeline). ▪Standardization:  Processes, methodologies, project management practices, deliverables and tools across the Enterprise Project Management Office (Project Charter/Scope, Project Plan, Project Budget, Status Reports), ▪Work Plan Creation:  By project type / execution of unused hours program. ▪Third party management: manage engaged 3rd parties, ensure single-client experience. ▪Bookings to revenue conversion to plan achievement; On time, on budget, on quality. ▪Customer experience:  Drive excellence in customer experience, during implementation and stabilization of the customer life cycle. ▪Life Cycle Transition:  Definition of implementation success and transition to Acct Management and Support. Talent development: increase HC IQ, manage/increase team capabilities, continuous ongoing.

Senior Operations Accountant

Nuance
Greater Boston Area
1 month ago
We are seeking a strong Individual Contributor for our Accounting and Operations teams to be responsible for various Revenue and Cost cycles. The successful candidate will be responsible for providing best in class support to the Business Unit operations and finance teams on their forecasted and actual revenues. The qualified candidate will report to the Sr. Revenue Operations Manager, and will work closely with other members of the Accounting and Operations team as well as other groups, such as Sales and Operations managers, Divisional Finance, Technical Revenue Accounting, and Order-To-Cash 

Operations Accountant

Nuance
Greater Boston Area
1 month ago
We are seeking an Operations Accountant for our Accounting and Operations teams to be responsible for supporting the monthly and quarterly accounting close cycles associated with complex revenue arrangements. The successful candidate will be responsible for providing best in class support to the Business Unit operations and finance teams on their forecasted and actual revenues. This position will be responsible for preparing reconciliations and related analysis of all accounts (revenue, def revenue, costs, deferred costs, etc.) monthly as well as assisting with defining and creating operating procedures and participating in business process improvement initiatives. The qualified candidate will report to the Sr. Revenue Operations Manager, Accounting and Operations team, and will work closely with other members of the Accounting and Operations team as well as other groups, such as Sales and Operations managers, Divisional Finance, Technical Revenue Accounting, and Order-To-Cash.

Revenue Operations Manager

Nuance
Greater Boston Area
1 month ago
We are seeking an experienced individual contributor for our Accounting and Operations team to be responsible for leading process improvement activities and streamline workflows within the group and also cross functionally. The successful candidate will be responsible for leading global process improvement initiatives related to revenues and costs. This position will be responsible for defining and creating operating procedures and drive successful training and implementation throughout teams. The qualified candidate will report to the Sr. Revenue Operations Manager, and will work closely with other members of the Accounting and Operations team as well as other groups, such as Sales and Operations managers, Divisional Finance, Technical Revenue Accounting, and Order-To-Cash.

Principal Government Compliance Manager

Nuance
Greater Boston Area
2 months ago
Nuance is  seeking an Government Compliance Manager to advise the Commercial Legal Team on contracting with government agencies (Federal, State and Municipalities) in facilitating government sales through oversight and compliance. This team member will contribute and coordinate throughout multiple divisions of the organization to execute government contract and sales goals. As an integral member of the Legal Compliance Team, the Government Compliance Manager will have a thorough and detailed knowledge of the rules and regulations of government contracting and understands the complexity and requirements of government sales.

Privacy Compliance Manager - Enterprise

Nuance
Greater Boston Area
2 months ago
This is a non-attorney privacy compliance specialist based in Burlington that will be responsible for overseeing the implementation, maintenance of, and adherence to the organization’s HIPAA policies and procedures covering the access, use and handling of patient health information in compliance with federal and state laws and the healthcare organization’s information privacy practices

Principal Chatbot Designer

Nuance
Greater Boston Area
2 months ago
The Principal Chatbot Designer will own and influence the design of AI chat bot solutions with Fortune 100 companies, designing the user experience for web/mobile-based virtual assistants (VAs). The Chatbot Designer is part of a multi-disciplinary team of colleagues and domain experts and focuses on discovering user requirements, matching those needs against customer goals, and building and optimizing VAs from the ground up. Among other activities, the Chatbot Designer validates functionality choices, designs intuitive and adaptive dialog flows, build dialogs, anticipate user responses, and define and optimizes grammars. Chatbot Designers are expected to lead projects alongside a Project Manager and must be comfortable guiding the internal and client teams to the best outcome. As a Chatbot Designer, you will need to learn about user populations and work effectively with customers on each engagement, while simultaneously working toward the customer's financial goals and remaining the authority on best practices in user-centered VA design.

Senior Research Engineer

Nuance
Greater Boston Area
2 months ago
The candidate will be responsible for contributing to the on-going development of a multi-platform, multi-purpose speech recognition engine. They will write code to implement new features, as well as analyze existing code for applying improvements and optimizations. They will help maintain and enhance systems that test the recognizer for correctness and performance. They will also be responsible for fielding questions and requests from various in-house clients of the recognizer.

Senior Manager, FP&A

Nuance
Greater Boston Area
2 months ago
The Nuance Finance team is seeking a Senior Manager, FP&A in our Burlington office. This is a highly valued and critical role with responsibility to provide strategic finance support directly to our CTO, CIO and Senior Leadership across the company on enterprise-wide, business segment and functional planning, analysis, forecasting and reporting.  We are looking for a person that is comfortable both participating in discussions to drive smart business decisions and is willing to roll up their sleeves to do financial analysis and reporting. The position requires a high degree of accuracy, attention to detail, and self-motivation to be accountable to deliverables and deadlines.

Research Engineer

Nuance
Greater Boston Area
2 months ago
Join an energetic team developing, testing, and integrating advanced audio processing technology for multi-user speech applications on embedded platforms.  This research engineering position is with the Core Technology Engine group, responsible for the development, productization and maintenance of all AI engines within Nuance.

Principal IT Project Manager

Nuance
Greater Boston Area
2 months ago
The Principal IT Project Manager is responsible for leading teams to deliver project(s) that span across one or more business units. Manage resources, schedules, financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery.

Principal Test Automation Engineer

Nuance
Greater Boston Area
2 months ago
The role will combine enhancing our continuous integration solutions, developing automated tests, and some scripting. The engineer will use sophisticated pipelines for deploying cloud infrastructure and ensure that any builds or deployments fail appropriately if tests don’t pass. The engineer will be responsible for implementing a variety of API and system tests to ensure high quality releases.

Senior Manager, Agile Center of Enablement

Nuance
Greater Boston Area
3 months ago
Manage a team of Agile experts working to enable the transformation of the boarder organization. Training both executives and teams on Agile principles and promoting a architecture to achieve aligned autonomy across the organization. Coaching product owners, scrum masters, team members, and other agile coaches. Defining key metrics and then selecting / deploying tools for data collection and metric presentation Auditing team compliance to principles and continuous improvement Facilitate output driven planning cycles to align to the needs of the business. Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing.

Assistant Controller & VP Finance

Nuance
Greater Boston Area
3 months ago
Summary: Exciting opportunity to join the management team of a rapidly transforming and evolving technology company. This role will be critical in managing ongoing accounting and operational complexities stemming from a range of recent strategic activities, including business dispositions, multiple acquisitions, and investments for organic growth. The Vice President, Assistant Controller is an integral part to our management team and will be responsible for managing, developing, and growing a high-performing corporate accounting function. Reporting to the CAO and SVP Corporate Controller, this key finance position will manage a team of over 30 talented individuals in the core General Ledger, Corporate Accounting, SEC reporting, and Technical accounting functions. This is a newly created role that will be very influential and promises the opportunity for career development and great exposure across the organization. The seasoned professional will have technical experience in a wide variety of accounting areas and will also have a breadth of business and operational experience.

Sr. Site Reliability Engineer

Nuance
Greater Boston Area
3 months ago
The Sr. Site Reliability team keeps the Dragon Medical One cloud and our customers protected. The team uses innovation by continually improving, developing or expanding feature enhancements that enable early detection, automated probable root cause identification, and rapid resolution. We partner to help Product Teams build systems that are resilient, as well as providing the support, engagement, and contribution to identifying and solving resiliency gaps to ensure that service availability remains optimal.

Senior Security Engineer

Nuance
Greater Boston Area
4 months ago
The Nuance Communications Security Team is seeking a Security Engineer who will be responsible for designing, implementing and improving security solutions across the organization. This engineer will join a team providing security services used at scale across multiple business units. Nuance is looking for a passionate individual, looking to accomplish a lot in the field of information security, with the necessary experience to implement great security solutions.

Clinical Associate - Multiple Specialties Available

Nuance
Greater Boston Area
4 months ago
As a Clinical Associate, you will work closely with the Clinical Operations Specialist to support the expansion of iScribes virtual scribe services to customers. You will start out focused on scribing and providing high quality documentation to our initial customers, and then you will grow into a training and managing a team of scribes. As we build out this new business line, you will play a critical role in the definition of new business processes.

Senior Software Engineer (C#, .NET)

Nuance
Greater Boston Area
4 months ago
Summary: Work with a team of developers, QA, and other stakeholders in the design and development of new features in the industry leading PowerScribe platform for radiology reporting. Streamline workflows for medical staff that rely on PowerScribe to produce comprehensive clinical documentation. The candidate will be self-motivated and work on multiple deliverables with dynamic schedules in an agile software development process.