Jobs at Newfold Digital

Serve as the primary technical advisor for premium OCI customers, providing onboarding, infrastructure troubleshooting, incident management, architecture guidance, operational health reviews, and proactive optimization. Manage escalations, improve customer adoption and retention, coordinate cross-functional teams, recommend automation and best practices, and contribute to technical documentation and runbooks.

Design and scale asynchronous Python backend systems, including REST/WebSocket APIs, multi-agent LLM workflows, provider-agnostic integrations, and RAG pipelines. Own relational data models, observability, performance, CI/CD, and production deployment. Establish AI governance covering code review, provenance, licensing, security, compliance, and customer data handling. Drive ideas from concept through production while owning architecture and outcomes.

Own the strategy and lifecycle of platform capabilities focused on billing, payments, pricing, and monetization. Define requirements, prioritize roadmaps, manage backlogs, and collaborate with engineering, design, finance, legal, sales, and marketing. Lead billing experiences including invoicing, payment processing, subscriptions, global tax compliance, and pricing models. Use market research, customer feedback, analytics, and performance monitoring to drive continuous product improvement.

Consultatively sell website design and SEO services to small and medium businesses via inbound and outbound contacts. Educate customers on services, maintain SEO knowledge, meet sales quotas, multitask in a high-volume environment, and use remote team collaboration and coaching resources.

Consultatively sell website design and SEO services to inbound and outbound leads. Educate customers on site design and SEO strategies, maintain SEO knowledge, meet sales quotas, multitask in a high-volume environment, and use internal tools and team resources to close business and support small and medium-sized customers.

Design and scale production-grade asynchronous backend systems in Python, including REST/WebSocket APIs, multi-agent LLM workflows, provider-agnostic integrations, and RAG pipelines. Build schemas and migrations, optimize relational databases, instrument services, and own CI/CD from testing through deployment. Establish AI governance around code review, provenance, licensing, security, compliance, and customer data. Drive architecture and product ideas from conception through production.

Prospects and engages digital agencies and business customers, qualifies sales opportunities, educates prospects on web hosting and digital marketing solutions, builds pipeline, books meetings and demos, researches accounts, and collaborates with Account Executives. Uses Salesforce, 6sense, and Outreach.io to manage pipeline and represents Bluehost at industry events.

Own high-volume outbound sales to small and medium-sized businesses, creating pipeline through cold calls, email, and social outreach. Qualify prospects, conduct discovery, handle objections, manage the full sales cycle, and close new customer accounts. The role focuses on net-new revenue, activity metrics, MRR targets, and consultative positioning of Bluehost’s online business solutions.

Build and own high-performance, customer-facing frontend applications using React, Redux, and TypeScript. Integrate AI-powered features, establish AI development guardrails, optimize scalability and reliability, and maintain design systems, testing standards, and continuous delivery practices. Collaborate with product, design, and backend teams while mentoring engineers and driving features from concept through production.

Design, build, and maintain Python backend services and internal APIs for high-traffic hosting platforms. Administer Linux production systems, optimize MySQL queries and schemas, troubleshoot incidents, and participate in on-call rotation. Collaborate with senior engineers and cross-functional teams to deliver tested features, modernize legacy Perl systems, and contribute to technical design decisions. Apply AI responsibly throughout development, debugging, testing, and code review.

Provides technical leadership for Bluehost’s large-scale hosting platform. Sets architecture standards, designs Python and MySQL backend systems on Linux, modernizes Perl and cPanel integrations, and drives reliability engineering practices. Leads complex incident root-cause analysis, establishes AI-augmented delivery standards, mentors senior engineers, and shapes multi-quarter technical roadmaps across the organization.

Lead strategic public relations for a global technology brand by identifying newsworthy stories, developing data-driven narratives, pitching media, managing journalist relationships, and securing earned coverage. Connect PR with social, blog, video, SEO, and executive thought leadership. Partner with internal teams, research organizations, and PR agencies to amplify campaigns, track media impact, and use AI tools to accelerate communications and storytelling.

Own the connective layer that makes a portfolio of product agents behave as a single coherent experience. Define agent discovery, invocation, hand-off, accountability, and shared primitives (identity, context, memory, routing, guardrails). Set interface strategy across portal, APIs, MCP, and connectors; establish standards, metrics, and a multi-quarter roadmap; align cross-functional teams to ship measurable agentic journeys.

Partner with Sales to drive revenue by delivering technical expertise, demos, POCs, and solution designs for Bluehost products. Qualify opportunities, document requirements, and collaborate with Product, Engineering, and Customer Success to enable sales and ensure successful technical implementations.

Lead strategic sourcing, vendor negotiations, and procurement operations across global teams. Manage contract lifecycle, procurement systems (CLM, Workday/ServiceNow), reporting and analytics, drive cost savings, automation and AI adoption, and partner with Finance, Legal, and IT to optimize vendor strategy and compliance.

Serve as the primary HR partner for Sales and Marketing, advising leaders on org design, performance cycles, compensation, talent acquisition, engagement, employee relations, and compliance. Drive people programs, analyze workforce data, support workforce planning, manage investigations and performance improvement plans, and coordinate with global HR, Compensation, TA, and L&D to build high-performing teams.

Lead Newfold's strategic partnerships function to identify, negotiate, and operationalize technology and product partnerships across AI, cloud, developer platforms, commerce, security, and identity. Build executive relationships, translate ecosystem trends into integrated products and growth opportunities, partner with Product and Engineering to deliver integrations and joint roadmaps, and scale a high-impact partnerships team to drive partner-sourced pipeline and measurable customer value.