Teams at Net at Work

Lead Net at Work's internal IT organization, ensuring reliability, security, scalability, and performance across applications, infrastructure, cloud, and cybersecurity. Oversee application rollouts, SDLC practices, operations, vendor relationships, budgeting, and acquisition due diligence. Partner with executives and business leaders to align technology roadmaps, governance, and service delivery while building a service-oriented, high-performing IT team.

Provide on-site (NYC) and remote end-user IT support: troubleshoot Windows/macOS/mobile devices, manage accounts in Azure AD/Active Directory, handle tickets, configure hardware and conferencing, use MSP tools, maintain documentation, and escalate complex issues.

Drive revenue growth within existing clients and convert organizations using Sage X3. Manage pipeline, meet quotas, conduct discovery and demos, expand accounts via upsell/cross-sell, collaborate with Solution Engineers and Account Management, maintain forecasts and CRM updates.