Teams at Nerdio

Provide client-facing technical support for enterprise customers using Nerdio, Azure Virtual Desktop, Windows 365, Intune, and Microsoft cloud technologies. Support platform onboarding and Azure deployments, troubleshoot complex cloud and hybrid infrastructure issues, diagnose root causes, document resolutions, guide IT administrators, and collaborate with engineering and product teams on escalated issues.

Deploy and support Azure Virtual Desktop environments, help partners implement Nerdio solutions, troubleshoot technical issues, conduct product demonstrations, and collaborate on tools, processes, documentation, metrics, and product enhancements. The role requires strong Microsoft cloud, virtualization, networking, storage, troubleshooting, communication, and project-planning skills while supporting Western time zones.

Recruit net-new managed service provider partners, build relationships with Microsoft sales teams, generate and qualify inbound and outbound leads, present Nerdio’s cloud and end-user computing solutions, support sales strategies, manage multiple opportunities, and help achieve recurring revenue targets. The role requires partnership selling, CRM and sales engagement tool proficiency, technology knowledge, strong communication, organization, and demonstrated quota attainment.