Teams at Nash

Investigate and resolve complex platform and integration issues, own escalations to Engineering with clear reproduction and impact assessment, coordinate P1 incidents, monitor Datadog and observability signals, document resolution patterns for the knowledge base, and provide overflow support for Delivery Support.

Lead deep technical discovery with enterprise customers to design, validate, and sell tailored logistics solutions. Own demos, POCs, integrations, and ROI modeling; present recommendations to executive buyers; test and apply new AI features; and codify repeatable discovery and value frameworks for the GTM team.

Lead technical discovery and design integrations between Nash and enterprise systems. Build demos, sandboxes, scripts, and POCs; validate architecture, security, and reliability through the sales cycle. Test AI models, agents, and APIs; identify failure modes and turn capabilities into customer workflows. Troubleshoot integrations, produce reproducible bugs and requirements, and create reusable tooling and playbooks to scale the Solutions Engineering function.