Jobs at Museum of Science, Boston

Leads the Museum’s paid media strategy and partnerships to increase visibility, attendance, memberships, and revenue. Manages integrated campaigns across paid social, search, CTV, audio, local media, and OOH; oversees budgets, negotiations, targeting, creative testing, optimization, and attribution. Partners across divisions to align media investments with institutional goals, continuously test channels and audiences, and reallocate spending based on measurable conversion and revenue performance.

Maintains museum safety and security through patrols, CCTV and alarm monitoring, emergency response, incident reporting, limited investigations, and garage operations support. Responds to disturbances, medical incidents, threats, disasters, and other emergencies while assisting guests and coordinating with State Police when needed. Completes required safety and emergency training and provides customer service for parking and garage issues.

Develop and maintain Unity-based immersive and interactive applications for museum experiences. Build real-time 3D systems, prototypes, rendering, animation, UI, data processing, and Windows desktop builds. Integrate audio, video, sensors, and interactive hardware; optimize CPU, GPU, and memory performance; prepare digital media assets; and support Git-based releases. Collaborate with cross-functional teams, document tools, participate in code reviews, and manage technical scope, risks, and delivery constraints.

Provides strategic leadership across the Museum’s digital product portfolio, defining product direction for web and audience-facing platforms. Leads complex cross-functional initiatives, aligns senior stakeholders, establishes product management practices, drives data-informed decisions, and mentors product team members. The role serves as a senior partner to the Director of Product while improving roadmap planning, prioritization, measurement, audience engagement, and operational efficiency.

Build and maintain frontend-forward web experiences for the Museum’s websites, including accessible UX/UI, responsive interfaces, server-side code, and API integrations with Salesforce, Ticketure, payment, and commerce systems. Own features from discovery through deployment, test across browsers and assistive technologies, modernize legacy code, contribute to Drupal and Acquia workflows, and use AI-assisted development tools responsibly. Collaborate on a small team in a hybrid Boston-based role.

Owns the Museum of Science’s visual identity, voice, and creative standards across marketing channels. Leads brand evolution, multi-channel campaigns, digital experiences, agency and vendor relationships, audience-informed creative strategy, and institutional launches. Builds creative teams, uses performance data and AI tools to improve ideation and production, and ensures inclusive, accessible brand expression across web, social, advertising, email, merchandise, retail, and events.

Maintains museum safety and security through patrols, electronic surveillance, emergency response, incident reporting, and limited investigations. Responds to threats, disturbances, medical incidents, alarms, and other emergencies according to crisis management procedures. Operates CCTV, access-control, alarm, and garage systems; assists guests with parking operations and resolves related equipment or software issues. Participates in required safety and emergency-response training and provides customer service to museum visitors, staff, and contractors.

Maintains museum safety and security through patrols, electronic surveillance, emergency response, incident documentation, and limited investigations. Monitors CCTV, alarms, museum access, garage operations, and traffic flow while assisting guests and responding to disturbances, medical incidents, threats, and other emergencies. Participates in required safety and crisis-management training and provides customer service for garage-related issues.