Jobs at MERGE

Lead Marketo Engage implementations and configure advanced marketing automation programs, including campaigns, landing pages, nurture programs, segmentation, lead scoring, lifecycle management, integrations, and quality assurance. Collaborate with clients, architects, data engineering, and stakeholders on requirements, technical designs, governance, roadmaps, and program execution. Evaluate AI-driven marketing technology capabilities, identify implementation risks, and provide strategic recommendations while developing toward an architect-level role.

Leads MERGE’s internal and corporate communications strategy, including executive messaging, employee updates, change communications, channel governance, and high-stakes announcements. Partners with leaders across the agency, coaches executives, produces compelling content, measures communication effectiveness, mentors team members, and uses AI to improve communications while preserving an authentic human voice.

Leads client-facing implementations of Salesforce Marketing Cloud and other marketing automation platforms. Configures dynamic messages, landing pages, segmentation, data extensions, journeys, email and SMS sends, scripting, automation, reporting, and quality assurance. Collaborates with architects, data engineers, clients, and stakeholders on requirements, solution design, campaign execution, platform governance, AI-enabled features, and roadmap improvements. Identifies implementation risks, develops technical documentation, and provides strategic insights while supporting program performance and platform innovation.

Administer and optimize Adobe Workfront across production, preview, and sandbox environments. Manage users, permissions, custom forms, templates, workflows, integrations, reporting, dashboards, and governance. Partner with project, resource, marketing, and technology stakeholders to improve advertising workflows and connect Workfront with Adobe platforms. Lead release management, change control, training, audits, and Center of Excellence activities while supporting data security, resource planning, and operational efficiency.

Leads Talent Management operations, including performance cycles, talent reviews, employee relations, offboarding, workforce changes, and employee programs. Owns the Talent roadmap, project plans, operating cadence, risk management, reporting, and cross-functional accountability. Provides payroll continuity support using ADP, maintains SOPs and controls, supports compliance activities, and mentors junior Talent team members.

Manage and optimize paid search campaigns for pharma and life sciences clients. Responsibilities include audits, keyword research, campaign builds, landing page and tracking optimization, testing, KPI analysis, client reporting, platform partnerships, billing resolution, QA, budget planning, and mentoring paid search specialists.

Leads qualitative market research projects from study design through analysis, reporting, and strategic recommendations. Moderates interviews and online engagements, develops client relationships, presents insights, mentors strategists, improves research frameworks, and represents the agency externally. The role serves healthcare and wellness clients and requires adherence to pharmacovigilance, healthcare provider, ethics, confidentiality, privacy, and security guidelines.

Leads qualitative market research projects from study design through analysis and strategic deliverables. Moderates interviews and online engagements, develops discussion guides, identifies insights, crafts compelling reports, and translates findings into actionable recommendations. Manages client relationships, anticipates project needs, mentors team members, supports department initiatives, and ensures compliance with healthcare research, privacy, ethics, and pharmacovigilance requirements.