Jobs at Mercury Insurance

Own the AIS product vision, strategy, roadmap, backlog, metrics, and delivery for insurance services. Partner with engineering, UX, operations, vendors, and business stakeholders to launch products, define requirements, manage risks, and improve customer and operational outcomes. The role also develops go-to-market plans, informs decisions through research and data, mentors junior product managers, and aligns product investments with organizational objectives.

Leads product strategy, research, development, pricing, and implementation for homeowners and landlord insurance products. Oversees research plans, statistical analysis, competitor and market insights, product governance, portfolio prioritization, training, and performance monitoring. Manages and develops R&D teams while coordinating with actuarial, underwriting, sales, claims, and other stakeholders to implement product enhancements, improve processes, and support profitable growth.

Design, develop, test, review, and maintain medium-complexity software systems. Translate product requirements into scalable, secure, modular, and maintainable applications; provide application support; participate in design and code reviews; and mentor less experienced engineers. The role requires programming expertise, knowledge of data structures, algorithms, databases, caching, and strong collaboration and problem-solving skills.

Designs, develops, tests, and maintains complex distributed software systems. Leads design and code reviews, translates product requirements into scalable solutions, leads sprint teams, removes delivery impediments, collaborates with stakeholders, and mentors engineers. The role emphasizes backend development, cloud technologies, microservices, APIs, databases, containerization, DevSecOps, technical strategy, and delivering secure, maintainable, high-quality software.

Leads the company’s ICFR, SOX, and MAR compliance activities, including risk assessment, control testing, documentation review, issue remediation, reporting, and coordination with management, IT, control owners, and external auditors. Provides technical guidance on walkthroughs, flowcharts, control design, and deficiency evaluation. Supports internal audit projects, improves audit processes, and identifies opportunities to use AI and automation to enhance testing efficiency and scalability.

Supports and optimizes procurement operations through Coupa, managing procure-to-pay workflows, requisitions, approvals, purchase orders, invoices, supplier onboarding, reporting, governance, and user support. The role improves workflows, automation, compliance, documentation, and operational efficiency while partnering with Procurement, Finance, Legal, Accounts Payable, IT, and business stakeholders. It also supports Coupa enhancements, trains users, resolves issues, and maintains audit readiness.

Designs, develops, tests, and maintains complex distributed software systems. Leads design and code reviews, translates requirements into scalable solutions, guides agile sprint teams, resolves delivery impediments, collaborates with stakeholders, and mentors engineers. The role emphasizes high-quality backend development, cloud technologies, APIs, microservices, containerization, security, scalability, and technical strategy.

Lead comprehensive manual and automated testing for complex software projects. Develop test strategies, plans, cases, and automation; analyze defects and testing metrics; support API, web, and mobile application testing; facilitate UAT; collaborate with engineering, product, and business teams; drive quality improvements; evaluate testing tools; and mentor junior and mid-level test engineers.

Design, develop, and maintain complex distributed software systems. Write tested, scalable code; translate requirements into robust designs; lead design and code reviews; guide sprint teams; collaborate with stakeholders; and mentor engineers. The role emphasizes software quality, security, compliance, maintainability, technical strategy, and delivery of new features across applications.

Designs, implements, administers, and supports critical Linux infrastructure and enterprise systems. Diagnoses system issues, develops remediation plans, supports application infrastructure, and contributes to compliance activities. Builds automation, deployment pipelines, and infrastructure-as-code solutions using Linux, cloud, Kubernetes, GitOps, and configuration-management tools. Partners with engineering, security, and operations teams to improve reliability, scalability, security, and deployment efficiency while mentoring junior engineers.

Leads enterprise data architecture strategy, modernization, and multi-year platform roadmaps. Defines standards for data models, ingestion, transformation, orchestration, quality, governance, observability, and consumption across batch and streaming environments. Provides technical leadership to data engineering and analytics teams, oversees scalable data solutions, mentors technical leaders, and partners with business, engineering, security, and data science stakeholders. Evaluates technologies, guides vendor selection, enables data products, and explores GenAI applications.

Designs, develops, and maintains complex software test automation frameworks, tools, libraries, and performance tests. Integrates automated testing into CI/CD pipelines, analyzes test results, enforces coding standards, reviews code, troubleshoots issues, and mentors junior engineers. Collaborates cross-functionally to support quality releases and develops reusable testing solutions using modern programming languages, cloud platforms, containerization, API testing, and automation technologies.

Drive discovery, strategy, experimentation, roadmap development, and delivery for technical insurance products. Conduct user research, prioritize opportunities, define metrics, create requirements and acceptance criteria, coordinate sprint planning, track delivery, manage dependencies, and support releases. The role partners closely with Design, Engineering, Product Analytics, and business stakeholders across rating, underwriting, servicing, and claims workflows.

Designs and operates reliable hybrid application platforms, leading CI/CD, infrastructure automation, cloud resource management, monitoring, security scanning, container orchestration, and database self-service tooling. The role owns the enterprise CI/CD technology stack and hosting strategy across on-premises, hybrid, and cloud environments. It requires extensive collaboration with engineering, infrastructure, security, application, QA, and governance teams, along with 24/7 mission-critical support and technical leadership.

Owns the strategy, architecture, governance, and continual improvement of automated ServiceNow CMDB Discovery and Service Mapping capabilities. Responsibilities include designing CI models, managing discovery operations, integrating external systems, improving data quality, defining governance and KPIs, troubleshooting discrepancies, supporting ITSM processes, and leading technical teams. The role requires extensive ServiceNow, scripting, networking, cloud, virtualization, integration, and automation expertise, along with mentoring and cross-functional stakeholder collaboration.

Oversee homeowners package underwriting performance, profitability, risk selection, pricing, compliance, and service quality. Manage and develop underwriting staff through coaching, feedback, training, and performance management. Maintain underwriting procedures, review automation rules, support product and system enhancements, oversee testing, collaborate with agents and internal teams, and drive process improvements, efficiency, growth, and profitability.

Leads test engineering strategy for complex software projects, designing and executing manual and automated tests across UI and API layers. Builds scalable Java and Selenium automation frameworks, integrates testing into CI/CD pipelines, reviews test strategies and cases, analyzes defects and testing metrics, drives continuous improvement, and mentors QA engineers. Collaborates with development, product, and business teams to ensure comprehensive coverage, product quality, and risk reduction.

Leads information security architecture and program initiatives across IT and business projects. Provides security consulting, develops enterprise data, network, and application protection requirements, conducts threat analysis, vulnerability assessments, penetration testing, and remediation planning. Researches emerging threats and technologies, supports control testing and incident response, and guides security team members. Requires extensive information security leadership, application and network security expertise, secure architecture knowledge, and strong communication skills.

Staff Network Engineer responsible for designing, integrating, automating, and supporting complex on-premises and multi-cloud network environments. The role leads network and cloud connectivity projects, develops infrastructure-as-code and automation, troubleshoots high-severity incidents, optimizes network performance and costs, maintains engineering documentation, and mentors network engineers. Responsibilities include routing, switching, security, load balancing, observability, capacity modeling, cloud integration, and 24x7 mission-critical support.

Develops retention, churn, and customer lifetime value models using statistical analysis and machine learning. Responsibilities include extracting and preparing structured and unstructured data, performing ad hoc analyses, creating dashboards and reports, automating analytical procedures, monitoring implemented models, and presenting findings to cross-functional business, IT, and management teams.