Teams at Massachusetts College of Art and Design

Provide advanced technical support and systems engineering for campus endpoints (Windows, macOS, iOS, ChromeOS). Administer Jamf and Apple School Manager, support Intune/KACE, manage Munki and patching, troubleshoot complex endpoint issues, coordinate licensing and print infrastructure, maintain endpoint security/backup (Sophos, CrashPlan), and contribute to roadmap, documentation, and cross-functional planning.