Teams at Mapbox

Leads Mapbox’s developer relations strategy and team, building programs that grow developer engagement, adoption, and advocacy. Responsibilities include community development, technical content, events, demos, webinars, developer partnerships, feedback synthesis, and cross-functional collaboration with Product, Engineering, Marketing, and Sales. The role establishes program metrics, scales developer relations processes, and remains hands-on through technical communication and map-powered application demonstrations.

Own commercial strategy and long-term growth for Mapbox’s largest global strategic accounts. Lead retention, renewals, expansion, complex negotiations, account planning, executive relationships, forecasting, and risk mitigation. Partner cross-functionally with technical, product, finance, legal, and customer success teams to deliver customer value. Identify adoption and growth opportunities across Mapbox products, influence internal product strategy with customer insights, and position Mapbox against competitive and internally built alternatives.

Prospect and qualify inbound and outbound leads, conduct multi-channel outreach, schedule qualified meetings, and generate sales pipeline for the account executive team. Maintain accurate Salesforce records, collaborate on lead handoffs, optimize prospecting workflows using AI and automation, meet activity and pipeline KPIs, and continuously develop product and sales expertise.