Teams at Madewell

Deliver an authentic, customer-focused shopping experience while driving sales. Support store operations and product tasks, collaborate with team and management, share customer feedback, and maintain brand standards. Requires physical ability to lift and move merchandise and flexible availability including nights, weekends, and holidays.

Provide welcoming, brand-aligned customer service on the sales floor, drive sales and assist with store operations. Collaborate with team and management, share customer feedback, perform merchandising tasks, and handle physical tasks including lifting up to 40 pounds.

Provide welcoming, on‑floor customer service that reflects the brand; drive sales and meet service expectations; assist with store operations and product tasks; collaborate with managers and teammates; share customer feedback; maintain brand values; perform physical tasks including lifting and moving up to 40 pounds; work flexible schedules including nights, weekends, and holidays.