Teams at Lucet

Supports the full healthcare revenue cycle, from insurance verification and claims submission through accounts receivable follow-up and denial resolution. Creates reports and dashboards, monitors KPIs, analyzes billing and payer data, identifies root causes, and recommends process improvements. Supports EHR and billing system configuration, workflow optimization, compliance, data accuracy, and operational continuity across revenue cycle functions.

Oversee 24/7/365 clinical response operations and lead a behavioral health team. Responsibilities include clinical supervision, performance management, staff development, quality improvement, regulatory compliance, audits, reporting, crisis management, and collaboration with members, providers, clients, and internal stakeholders. The manager ensures service coverage, supports complex care issues, integrates state-law requirements, and promotes high-quality member experiences.

Outbound-focused role contacting insured members to schedule annual wellness/benefit exams using a progressive dialer. Build member relationships, coordinate and confirm appointments, provide pre-visit instructions, manage high-volume multi-channel communications, and accurately document interactions and outcomes to support primary care teams.