Jobs at LogicManager

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We are seeking candidates who are analytical in their decision making and highly communicative in their actions. As a Quality Assurance Automation Engineer, you will have the ability to advance, standardize, and strengthen our QA practices and procedures. The ideal candidate should be self-driven and an exemplar worker, bringing a sense of professionalism and integrity to the team. LogicManager is vibrant and rapidly growing, and we are pursuing applicants to be just as adaptable and persistent.

We are seeking experienced developers who take pride in building great user experiences using the latest technologies. In this role, you will help rebuild the user interface of our risk management platform and take a leadership role in decision making around architecture. Using the Agile methodology, you will lead a team of engineers in the development of features for new and existing products, and will interface with your team daily to offer guidance and support on industry best practices.

We are seeking experienced developers who are analytical in their decision making and have a persistent craving to learn. This is an opportunity to work on our SaaS product with an energetic and forward-thinking team. We have a flexible development environment where whether you are more interested in building a scalable and extensible backend or developing a series of decoupled services for mobile and web frontend, we are to work with you from day one to meet your goal.

We are seeking experienced engineers who take pride in building great user experiences using the latest technologies. In this role, you will help rebuild the user interface of our risk management platform and take a leadership role in decision making around architecture. Using the Agile methodology, you will lead a team of engineers in the development of features for new and existing products and will interface with your team daily to offer guidance and support on industry best practices.

This role is highly collaborative and supports recruiting across all of our teams at all levels. This person will be managing, coaching, and growing our innovative people operations team to scale our recruiting practices while sustaining a high candidate experience. The ideal candidate is thoughtful, accountable, and has managed others through inspiration and innovation. They should also be looking to accelerate their professional career in one of Boston’s most innovative companies with room to grow into a broader People Operations role.

The Vice President of Customer Advocacy will report directly to our CEO and will manage a team of customer advocacy managers and representatives. This person will be managing, coaching, and growing our innovative customer advocacy team to scale our sales closing cycle while sustaining the highest customer satisfaction and referral rate in our industry. The ideal candidate is thoughtful, accountable, and has managed others through inspiration and innovation. They should also be looking to accelerate their professional career in one of Boston’s most innovative companies.

As a Customer Advocacy Team Lead, you will help coach and mentor a team of Customer Advocacy Specialists. You will work only with inbound leads who request follow-ups and help in their decision making process. New employees will first join our training program, rotating through roles in our business advisory and marketing teams to receive industry and solution certifications, before transitioning into a full-time position as a Customer Advocacy Team Lead. This program is designed to provide a cross-functional view of our sales operations and our customer life-cycle to accelerate your skills as a subject matter expert in the governance, risk, and compliance field and as a consultative sales professional.

We are currently seeking a candidate experienced in procurement, supply chain and/or vendor management related activities. This role will become an expert in understanding the operational procedures and processes that need to be in place for organizations to have a successful and effective third party risk and governance program. Duties of the Third Party Risk Advisory Analyst include assisting with content development, developing and managing various workflows, consulting with customers, and training other advisory analyst team members on best practices.

LogicManager is seeking an experienced recruiter to join our People Operations Team! We are seeking a strong problem solver who is proactive and eager in their approach to make an immediate impact to our growth trajectory by attracting and hiring top talent. The ideal candidate should be self-driven, bringing a sense of professionalism and integrity to the team to evaluate candidates for their performance, future potential, and cultural contribution. We are looking for individuals with the drive to succeed in a dynamic, high-growth business environment. LogicManager is vibrant and rapidly growing and we seek applicants to be just as adaptable and persistent.

Write and edit a wide variety of other marketing content, including blog posts, social media, bylined articles, award entries, speaker submission abstracts, web and promotional email copy, and infographics. Manage production of white papers and other marketing content, including working with outside designers on print and digital layout and facilitating proofreading and overall quality control of final product. Collaborate with other marketing, culture and recruiting team members on content to support our content distribution strategy across multiple channels, including email, social media, paid media, podcasts, webinars and web copy. Analytics: Inbound Marketing is a core competency at LogicManager since 2007. Receive feedback on blog, ads, and social media posts to improve customer and community engagement and guide activities. Communications: Amplify internal and external communications to employees and customers. You will support content creation and manage events for award submissions, podcasts, website, webinars, social media, user events and collaborate with our CEO for thought leadership blogs. Creative: Support our internal and external creative team members to drive our communications with content that matches images and videos that support our messaging strategy.

Use analytics to guide and develop content, as well as adapt it to increase engagement. Understand the link between digital marketing, landing pages, social media, etc., to create riveting content that draws in our audiences. Be a story teller that can guide work with production companies and photographers to produce amazing content for use on multiple platforms. Work across mediums from writing/editing copy, to graphics to video production, to photography, animation and podcasts. Actively participate in promoting LogicManager's company culture.

Are you a data-driven marketer? Do you love numbers and interpreting the stories they tell? Do you enjoy collaborating with others and constantly learning? Demand generation at LogicManager captures the umbrella of marketing programs that get customers excited about our company’s solutions. You will be designing and executing successful programs/campaigns to build brand awareness, launch into new markets, as well as to increase our opportunity pipeline. We are looking for someone who can take full ownership of integrated campaigns, collaborating closely with product marketing, sales, and external agencies/vendors to uncover new revenue opportunities. If you’re looking to roll up your sleeves, make an immediate impact, and be a high-visibility marketer within the organization, we want to talk to you! 

Responsible for managing a dedicated portfolio of customer accounts. Analysts will gain exposure to corporations of all sizes, job functions, and industries. Consult with customers to adopt best-practices and gain business value. Analyze and interpret customer data. Enable customers to achieve goals and demonstrate progress to Board and Senior Management. Support existing customers in the expansion of their internal program and usage of the system. Contribute to product development and enhancements. Provide insights for customer marketing and account management. Support on-boarding and implementation of new customers.

LogicManager is looking for an Accounting Intern to join our team this June! In this role, you’ll work with a close team of finance professionals and contribute to a broad set of accounting functions. You'll learn about all areas of accounting including accounts payable and receivable, and various other high-level processes in accounting. We are looking for a student who is able to work full time in the Summer and then potentially continue part-time during the school year.

Build, test, and deliver software using Agile Methodologies. Design and implement database solutions within architectural, security and code quality guidelines considering performance, scalability and sustainability. Troubleshoot and tuning complex SQL statements and making recommendations on indexing strategies. Work closely with application developers to ensure proper design and implementation of database systems. Participate in database architectural review and design discussions . Analyze complex data requirements - Must be strong in working with complex queries;  Perform code reviews, learning from your peers, and sharing your knowledge with them in a positive, friendly way. Actively participate in promoting company culture.

As an Inbound Customer Advocate on the Business Development team, you will work directly with potential customers who request follow-ups and help in their decision making process. LogicManager’s well established inbound marketing program produces a steady stream of prospects that are seeking LogicManager’s help to evaluate and implement the award winning product and service we offer. LogicManager has the industries highest rate of customer satisfaction which makes your job easier as the sales closing rate is higher. This role is customer facing and more consultative than a traditional sales role. Through demonstrations and helping potential customers clarify their needs and priorities, you are helping them make an important decision.

We are seeking candidates to help support our customers through online chat. Agents will be responsible for managing and effectively answering chat requests, suggesting improvements to the overall process and contributing content to our online help center. In this innovative role, you must have the ability to communicate effectively and think critically to support our customers’ internal risk management programs. This entry-level role is a rotational program exposing you to challenges across all enterprise roles and across all industries providing you a direct path for promotion to a coveted consultative advisory role at LogicManager working directly as a trusted adviser to our customers.

The Senior Digital Marketing Analyst will collaborate cross-functionally to leverage data and analytics to drive our go-to-market strategies and campaigns. You will be responsible for working with the marketing team to improve our brand presence and how we engage with prospects and customers across all digital channels including search engine marketing (SEM), programmatic advertising, email marketing, search engine optimization (SEO), social networks, content syndication networks and website personalization. The ideal candidate is strategic, data-driven marketer, collaborative, curious by nature and focused on driving results that will ensure the department delivers on its KPI metrics.

We are currently seeking a candidate experienced in IT Auditing or Risk practices. This role will become an expert in understanding the operational and security policies, procedures, and processes that need to be in place for organizations to have a successful and effective IT risk and governance program. Duties of the IT Risk Advisory Analyst include assisting with content development, developing and managing various security-related databases, consulting with customers, and training other advisory analyst team members on best practices.

We are seeking candidates who are analytical in their decision making and highly communicative in their actions. As an Associate Quality Assurance Engineer, you will support our engineering department through manual testing and documenting our product's functionality. The ideal candidate is self-driven, excels in a collaborative environment, and brings a sense of professionalism and integrity to the team. LogicManager is vibrant and rapidly growing, and we are pursuing applications to be just as adaptable and persistent.