LogicManager

As a Customer Advocacy Team Lead, you will help coach and mentor a team of Customer Advocacy Specialists. You will work only with inbound leads who request follow-ups and help in their decision making process. New employees will first join our training program, rotating through roles in our business advisory and marketing teams to receive industry and solution certifications, before transitioning into a full-time position as a Customer Advocacy Team Lead. This program is designed to provide a cross-functional view of our sales operations and our customer life-cycle to accelerate your skills as a subject matter expert in the governance, risk, and compliance field and as a consultative sales professional.

Reporting to the CEO, this position will be responsible for scaling our inbound, communications, creative functions. This role will be highly collaborative and support Customer Advocacy, Recruiting, Culture, Advisory and Investor Relations teams. Your insights and data-driven planning will scale our marketing activities to sustain our position as industry thought leaders. You will develop campaign strategies and use your analytical proficiency and organizational abilities to set and achieve targets in the four core marketing disciplines below.

The Vice President of Customer Advocacy will report directly to our CEO and will manage a team of customer advocacy managers and representatives. This person will be managing, coaching, and growing our innovative customer advocacy team to scale our sales closing cycle while sustaining the highest customer satisfaction and referral rate in our industry. The ideal candidate is thoughtful, accountable, and has managed others through inspiration and innovation. They should also be looking to accelerate their professional career in one of Boston’s most innovative companies.

This role is highly collaborative and supports recruiting across all of our teams at all levels. This person will be managing, coaching, and growing our innovative people operations team to scale our recruiting practices while sustaining a high candidate experience. The ideal candidate is thoughtful, accountable, and has managed others through inspiration and innovation. They should also be looking to accelerate their professional career in one of Boston’s most innovative companies with room to grow into a broader People Operations role.

LogicManager is looking for an Accounting Intern to join our team this June! In this role, you’ll work with a close team of finance professionals and contribute to a broad set of accounting functions. You'll learn about all areas of accounting including accounts payable and receivable, and various other high-level processes in accounting. We are looking for a student who is able to work full time in the Summer and then potentially continue part-time during the school year.

The Sales Operations Analyst will work closely with the teams to ensure this inbound process operates smoothly and will be responsible for executing the day-to-day configuration, maintenance, and improvement of our sales and marketing tech stack. This position will focus on optimizing sales efficiency by refining processes by making systematic enhancements. This includes resolving operational inconsistencies and bottlenecks that are slowing down the sales team. Finding solutions to these issues can be challenging and often require creative problem solving and careful consideration before diving in. You’ll be responsible for digging into the data to tell the story behind the numbers and find out what’s really going on.

Build, test, and deliver software using Agile Methodologies. Design and implement database solutions within architectural, security and code quality guidelines considering performance, scalability and sustainability. Troubleshoot and tuning complex SQL statements and making recommendations on indexing strategies. Work closely with application developers to ensure proper design and implementation of database systems. Participate in database architectural review and design discussions . Analyze complex data requirements - Must be strong in working with complex queries;  Perform code reviews, learning from your peers, and sharing your knowledge with them in a positive, friendly way. Actively participate in promoting company culture.

As an Inbound Sales Representative, you will work directly with potential customers who request follow-ups and help in their decision making process. This program is designed to give a cross-functional view of our business development operations. Employees will rotate through three 1-3 month roles in our Advisory team, Business Development team, and Marketing team, before transitioning into a full-time position as a Inbound Sales Representative. The goal is to provide an overarching view of our customer life-cycle so that you can accelerate your skills as a subject matter expert in the governance, risk, and compliance field.

As an Inbound Customer Advocate on the Business Development team, you will work directly with potential customers who request follow-ups and help in their decision making process. LogicManager’s well established inbound marketing program produces a steady stream of prospects that are seeking LogicManager’s help to evaluate and implement the award winning product and service we offer. LogicManager has the industries highest rate of customer satisfaction which makes your job easier as the sales closing rate is higher. This role is customer facing and more consultative than a traditional sales role. Through demonstrations and helping potential customers clarify their needs and priorities, you are helping them make an important decision.

We are currently seeking a candidate experienced in IT Auditing or Risk practices. This role will become an expert in understanding the operational and security policies, procedures, and processes that need to be in place for organizations to have a successful and effective IT risk and governance program. Duties of the IT Risk Advisory Analyst include assisting with content development, developing and managing various security-related databases, consulting with customers, and training other advisory analyst team members on best practices.

The Financial Analyst is responsible for assisting the VP of Finance with financial reporting and modeling and the Accounting team with monthly close and special projects such as the NetSuite and Adaptive implementations. The Financial Analyst will collaborate closely across all business areas to model cost, revenue, KPIs, and cash flow drivers using an excel model. This forward-looking strategic position is a core best practice of our company and critical to the successful growth of the organization.

We are seeking candidates who are analytical in their decision making and highly communicative in their actions. As an Associate Quality Assurance Engineer, you will support our engineering department through manual testing and documenting our product's functionality. The ideal candidate is self-driven, excels in a collaborative environment, and brings a sense of professionalism and integrity to the team. LogicManager is vibrant and rapidly growing, and we are pursuing applications to be just as adaptable and persistent.

We are seeking candidates who are analytical in their decision making and highly communicative in their actions. As a Quality Assurance Automation Engineer, you will have the ability to advance, standardize, and strengthen our QA practices and procedures. The ideal candidate should be self-driven and an exemplar worker, bringing a sense of professionalism and integrity to the team. LogicManager is vibrant and rapidly growing, and we are pursuing applicants to be just as adaptable and persistent.

We are seeking experienced developers who take pride in building great user experiences using the latest technologies. In this role, you will help rebuild the user interface of our risk management platform and take a leadership role in decision making around architecture. Using the Agile methodology, you will lead a team of engineers in the development of features for new and existing products, and will interface with your team daily to offer guidance and support on industry best practices.

We are seeking experienced developers who are analytical in their decision making and have a persistent craving to learn. This is an opportunity to work on our SaaS product with an energetic and forward-thinking team. We have a flexible development environment where whether you are more interested in building a scalable and extensible backend or developing a series of decoupled services for mobile and web frontend, we are to work with you from day one to meet your goal.

We are seeking experienced engineers who take pride in building great user experiences using the latest technologies. In this role, you will help rebuild the user interface of our risk management platform and take a leadership role in decision making around architecture. Using the Agile methodology, you will lead a team of engineers in the development of features for new and existing products and will interface with your team daily to offer guidance and support on industry best practices.