Teams at LightFeather

Leads requirements gathering, process design, gap analysis, user story development, workflow modeling, and UAT for federal ServiceNow implementations. Advises government stakeholders on scalable, compliant solutions while coordinating with architects, Agile teams, and developers. Reviews requirements and functional designs, establishes delivery processes, mentors junior staff, and produces federal-grade SOPs, guides, training materials, and test documentation. Ensures alignment with ServiceNow best practices, Section 508, FISMA, and NIST controls.

Develop and enhance custom ServiceNow applications across multiple instances and domains for federal clients. Responsibilities include scripting, configuration, system integration, performance analysis, requirements translation, architectural guidance, platform stability, and advising business and technical teams on ServiceNow best practices. The role supports Agile/Scrum delivery and enterprise monitoring in a client-facing environment.

Own full-stack modernization of complex federal mission systems by analyzing legacy workflows, designing scalable architectures, developing Java and React applications, building APIs and integrations, and supporting the full SDLC. Troubleshoot across application, integration, and data layers, collaborate with stakeholders, and translate ambiguous operational requirements into modern platform-based solutions using Palantir.