Leader Bank Career Growth & Development

What makes promotion criteria feel fair and clear — and what evidence supports that?

For promotion criteria to feel fair and transparent, a few key elements must be in place. There should be a clearly defined process and criteria for consideration. For instance, promotions to a vice president level or higher require a nomination by the current manager. To be nominated, the individual must have a proven track record of success, demonstrate leadership attributes across the bank, possess a strategic mindset and show the ability to delegate rather than doing all the work themselves. Potential candidates must undergo a 360 review, which includes feedback from direct reports, peers and senior leadership. Human resources will ask for suggestions from the candidate but will ultimately choose the participants. 

Once the results are in, the chief talent officer meets with the CEO and president to present the findings and decide on the promotion. Communication is crucial in this process. Understanding the reasons behind the process and its components is essential for all team members. They need to feel in control of their career and future moves. If a manager believes a team member is not ready for the next level, they can collaborate on a development plan to reach that level.

Which program changed your capability — with what measurable result?

Many programs are designed to help team members develop new skills and advance in their careers. At Leader, we have launched a program for our top talent called Emerging Leaders. This program focuses on self-leadership, people leadership, thought leadership and results leadership. By concentrating on these four domains, we prepare our emerging leaders for their next position. As a leader, it is essential to understand yourself and manage your emotions, feelings and work. People leadership skills will help you motivate and inspire your team to achieve the best results, allowing you to focus on how to get those results.

What coaching habit consistently moves careers forward?

The key to advancing careers is having a coach who genuinely cares. When someone sees you beyond your work product, they can identify what truly inspires and motivates you, unlocking your full potential. We are often our own worst critics and do not see ourselves as others do. A great coach will help you see yourself through the eyes of others.