Teams at Keyfactor

Owns channel strategy and partner coverage across the Eastern United States. Builds strategic relationships, joint business plans, partner-sourced pipeline, enablement programs, and multi-partner co-sell opportunities. Collaborates with sales, marketing, alliances, solutions engineering, and executive stakeholders to accelerate deals and expand enterprise cybersecurity reach. Uses AI-enabled tools and Salesforce to improve account intelligence, forecasting, pipeline attribution, partner engagement, and sales efficiency. The role requires extensive travel throughout the East region.

Supports post-sale technical relationships for customer accounts, helping with solution adoption, routine technical requests, onboarding, account meetings, issue escalation, and usage monitoring. Coordinates with Support, Customer Success, Product, and Engineering to resolve issues, documents customer updates and action items, and contributes to customer-facing resources and process improvements under senior team supervision.

Lead technical discussions and solution development for strategic accounts, designing architectures and deployment roadmaps aligned with customer needs. Provide technical guidance, support sales strategies, collaborate with product and engineering teams, monitor industry trends, advise clients, mentor junior team members, and contribute to product testing and feedback. The role is remote in the United States and requires up to 25% travel.