Jobs at KeyBank

The Commercial Analyst supports sales and credit functions by managing lending processes, creating pitch materials, conducting due diligence, and ensuring documentation accuracy.

Lead financial planning and forecasting for Commercial Onboarding and Servicing, partner with senior leadership, own monthly forecast and variance analysis, build driver-based models and business cases (including AI investments), manage and develop analysts, streamline reporting and automate manual processes, and present performance insights to stakeholders.

Lead development and validation of predictive and machine-learning models, coach and review team deliverables, improve data capture and ETL practices, recommend analytic solutions, and communicate technical findings to non‑technical senior stakeholders.

Manage complex employee relations investigations and provide guidance to managers and leaders. Interpret and apply employment law and company policy, document cases, mitigate risk, deliver training, build cross-functional relationships (HR, Legal), and handle high caseloads while supporting business objectives and employee engagement.

Lead ALM data governance, architecture, and analytics to support month-end ALM processes and modeling. Oversee data ingestion, quality rules, lineage, reconciliations, and automation. Partner with finance, modeling, technology, and stakeholders to ensure accurate ALM reporting, risk measurement (IRR/NII/EVE), and regulatory compliance while improving processes and controls.

Lead development and validation of predictive and machine-learning models for credit risk; manage projects and coach team members; coordinate data capture, ETL, and governance; recommend analytical solutions, improve data procedures, and communicate technical results to non-technical senior stakeholders.

Perform quantitative analysis and model development support within an economic capital team. Clean and explore large datasets, run basic diagnostics, build visualizations, and assist in validating predictive and ML models using Python/R/SAS and spreadsheet tools. Help integrate AI-generated code and agentic tools under manager supervision.

Perform quantitative analysis and exploratory data work on large datasets under supervision. Support development, validation, and basic diagnostics of predictive and machine-learning models. Clean and wrangle data, build visualizations, test assumptions, and answer business questions with manager and team guidance.

The role involves leading the technical delivery of portfolio management platforms, overseeing architecture, integration, operations, risk management, and vendor governance, while managing a technology team.

Lead post-sale onboarding and implementation of commercial card and AP automation solutions. Manage stakeholder meetings, project plans, Salesforce data, vendor integrations, client training, issue resolution, and continuous process improvements to ensure timely, accurate client onboarding.

Design and maintain enterprise information architecture, including domain models, taxonomies, ontologies, and metadata to make data AI-ready. Operationalize models via enterprise data catalog (Alation), resolve semantic conflicts, define metadata standards, and partner with analytics and AI teams to enable governed, explainable AI and downstream BI/LLM use cases.

Support management of the Commercial DACA program by assisting with onboarding, monitoring agreement language, billing, servicing, risk reviews, reporting, process improvements, and cross-functional coordination with Legal, Risk, Compliance, vendors, and technology to enhance client experience and ensure regulatory compliance.

Provide end-to-end commercial banking support for an assigned client portfolio: resolve overdrafts and delinquencies, coordinate deposit account setup/maintenance/closure, manage service requests, support audits/GRC, ensure compliance with BSA/AML and other regulations, identify referral opportunities, and partner with relationship managers, credit, operations and compliance teams.

The Compliance Officer ensures adherence to regulatory standards through inspections, training, policy updates, and investigations, requiring strong analytical skills and clear communication.

The Senior Finance Analyst will drive financial performance, prepare reports, manage forecasts, and collaborate closely with leadership to support strategic initiatives in the Commercial Bank.

The Senior Relationship Manager leads business development and relationship management for commercial clients, focusing on financial performance, strategic advisory services, and mentorship for junior staff.

The Technical Lead will design, build, and modernize IVR and Voice Bot platforms, providing technical ownership and leadership in a hands-on role within the Contact Center Technology department.