Teams at Kensho Technologies

Build and improve ML platform tooling, infrastructure, workflows, and observability for machine learning models, LLMs, and agentic applications. Collaborate with ML and infrastructure teams, evaluate and integrate open-source tools, automate fine-tuning and evaluation pipelines, and debug distributed systems across infrastructure, networking, and application layers.

Own AI partnership development from qualification through launch while managing strategic customer accounts. Build partner relationships, coordinate cross-functional sales, product, engineering, legal, and marketing efforts, and drive commercial outcomes. Lead customer adoption, renewals, expansion, trial conversion, and time-to-value for API, enterprise, and developer products. Operate autonomously in ambiguous environments, create new playbooks, resolve engagement issues, and manage senior stakeholder relationships globally.

Design, implement, and scale end-to-end retrieval-augmented generation (RAG) pipelines. Build and optimize retrieval systems, embeddings, vector search, and LLM orchestration. Collaborate with product, design, and MLOps to productionize robust ML systems across large proprietary datasets.