Teams at Intradiem

Lead enterprise data strategy and governance, build AI-ready data infrastructure and BI systems, own SharePoint platform, partner cross-functionally to ensure data quality, access, compliance, and user adoption.

The Director of Enterprise AI Enablement will lead AI transformation initiatives, manage an AI Enablement team, oversee AI product selection, and ensure best practices in AI governance, fostering a culture of innovation and change management across the organization.

Lead and define strategic direction for Technical Support, driving AI transformation, operational efficiency, SLA and CSAT targets. Build and develop a multi-level support organization, manage executive escalations, partner cross-functionally with Product, Engineering, Sales, and Customer Success, and measure performance with KPIs to scale support delivery.