Teams at International Institute of New England

Support recruitment, assessment, and enrollment of trainees; assist with lesson planning and in-person/online classes; help develop resumes and cover letters; practice interview skills; provide data entry, logistical, and administrative support; prepare classroom materials and graduation events; accompany clients to job-related events when appropriate.

Support program training and compliance by auditing case files, developing and maintaining SOP-based trainings and onboarding materials, collecting staff feedback, updating SharePoint trackers, assisting mock audits, and helping deliver staff trainings under supervision of the Program Training and Compliance Manager.

Support data quality in the Apricot case management database: identify and correct missing data, perform spot checks, generate simple reports, assist documentation clean-up, and help draft/update user tutorials and trainings under the Data & Impact Manager's guidance.