Jobs at International Institute of New England

Support recruitment, assessment, and enrollment of trainees; assist with lesson planning and in-person/online classes; help develop resumes and cover letters; practice interview skills; provide data entry, logistical, and administrative support; prepare classroom materials and graduation events; accompany clients to job-related events when appropriate.

Support program training and compliance by auditing case files, developing and maintaining SOP-based trainings and onboarding materials, collecting staff feedback, updating SharePoint trackers, assisting mock audits, and helping deliver staff trainings under supervision of the Program Training and Compliance Manager.

Support data quality in the Apricot case management database: identify and correct missing data, perform spot checks, generate simple reports, assist documentation clean-up, and help draft/update user tutorials and trainings under the Data & Impact Manager's guidance.

Provide on-site support to immigration legal services including document collection and review, case data entry and file management, preparing immigration forms, conducting legal research and drafting memos, assisting legal representatives in client matters, and preparing presentation materials and grant report data analysis.

Support recruitment, enrollment, and classroom activities for employment and skills training; tutor and teach work-readiness; help clients create resumes and applications; perform data entry, intake, and administrative tasks; accompany clients to job events when appropriate.

Manage a portfolio of 125–175 prospects to identify, cultivate, solicit, and close major gifts ($10,000+). Maintain Salesforce records, develop solicitation strategies, meet revenue targets, collaborate with programs and leadership, and travel regionally for donor meetings and events.

Execute core HR functions—full-cycle recruiting, onboarding/offboarding, benefits administration, employee relations, HR operations, and HR business partnering for assigned departments to deliver a positive employee experience and support managers.

Support the Marketing & Communications team by capturing and editing video, photo, and audio; drafting and planning social media; producing marketing materials; assembling donor packets; and assisting with event promotion. Build multimedia content, apply ethical storytelling, and support fundraising and outreach efforts in a nonprofit setting.

Assist ESOL program with student recruitment, enrollment, advising, and classroom support. Provide basic tech literacy help, intake and case note documentation, conduct surveys, and support job and education pathways for adult immigrant and refugee learners. Hybrid role with some in-person hours in Boston.

Support Community Services staff by assisting with case management tasks (benefits applications, school enrollment, medical appointments, housing), coordinating referrals, conducting cultural/workforce orientations, updating client records, and providing administrative support. Interns will engage directly with clients and community agencies, often accompanying clients to appointments.

Provide placement, orientation, and comprehensive case management for refugees, asylees, and trafficking survivors. Duties include apartment setup, intake/referrals, home visits, benefits assistance, transportation support, cultural orientation, advocacy, documentation, and coordination with internal programs and community partners.