Teams at Intapp

Manage client success across enterprise legal-industry accounts by driving product adoption, measurable business outcomes, and long-term retention. Develop success plans, identify and remediate account risks, coordinate with account managers, present business reviews, advise clients on Intapp solutions, and represent customer needs internally. Build trusted-advisor relationships with executive stakeholders and contribute to user groups, industry events, and thought leadership.

Owns Intapp’s partner marketing strategy, sponsorship program, co-marketing campaigns, AI partnership messaging, budget, roadmap, and performance measurement. The role builds scalable partner activation frameworks, drives sourced and influenced pipeline, develops thought leadership, coordinates cross-functional stakeholders, and represents Intapp with strategic partners. It requires extensive B2B partner or alliance marketing experience, AI fluency, strong writing, budget ownership, and proficiency with modern marketing technology.

Manage adoption, retention, and solution optimization for legal-industry clients using Intapp products. Monitor usage and health data, execute structured success plays, advise clients on configuration and best practices, and provide post-deployment consulting. Build expertise across Intapp’s product suite, synthesize client feedback into recommendations, identify expansion opportunities, and act as a trusted advisor and internal customer advocate.