Teams at Innosoft Corporation

Designs AWS-based technical solutions for federal and state government proposals and implements them in AWS environments. Leads technical proposal volumes, interprets solicitations, develops architectures, writes and reviews technical content, creates estimates, and coordinates technical teams. Designs AWS platforms, shared services, databases, networks, and Linux-based systems while evaluating technology options, documenting requirements, and supporting cloud implementations. Requires extensive AWS architecture, federal contracting, RFP solutioning, technical writing, and proposal experience.

Owns change control, release management, requirements traceability, deliverables, and ancillary organizational change management for a Medicaid Enterprise System program. Responsibilities include managing change requests, RTM traceability, release calendars, multi-vendor coordination, cutover and rollback planning, ITSM processes, decommissioning, certification evidence, stakeholder readiness, and reporting. The role is remote with periodic Raleigh travel and requires after-hours availability during deployments.

Owns the end-to-end training function for a Medicaid provider data management and credentialing solution. Responsibilities include developing training plans, role-based curricula, user documentation, guides, e-learning, training environments, train-the-trainer programs, evaluations, and accessibility-compliant materials. The role coordinates with business, change management, testing, and development teams; delivers training to State, vendor, provider, call center, and credentialing audiences; and supports UAT, releases, cutover, go-live, and ongoing operations.