Teams at InfoTrack US

Develop and maintain InfoTrack's cloud-based web solution: build backend C#/.NET services, integrate third-party SOAP/REST APIs, design databases, implement full-stack features (React/JS), follow microservices patterns, write tests, collaborate in Agile teams, and recommend product and usability improvements.

Own strategy, roadmap, and UX for InfoTrack Exchange client-facing products. Drive growth via data analysis, experimentation (A/B testing), and product metrics. Prioritize and deliver product enhancements with Engineering and Design, enable Sales/Customer Success, and measure outcomes to improve adoption, engagement, and revenue.

Serve as primary contact for escalated client issues, de-escalate sensitive situations, troubleshoot and resolve problem jobs, maintain ServeManager records, support onboarding, and collaborate to meet departmental goals.