Teams at Info Origin Inc.

Develops and publishes accessible digital learning modules and remediates educational materials for ADA and WCAG compliance. Maintains Drupal website content, prepares and tests SCORM e-learning packages, applies HTML and CSS formatting, and performs quality checks for accessibility, navigation, functionality, and broken links. Coordinates with department staff and subject matter experts on production requirements and project updates. Curriculum ownership and final approval remain with designated department staff.

Supports and troubleshoots Rhapsody, .NET, and Windows-based healthcare integration systems. Develops HL7 routing, transformations, SQL tools, and PowerShell automation while maintaining NBS/NEDSS, ELR data stores, and healthcare data exchanges. Participates in system upgrades, legacy modernization, architecture planning, documentation, and knowledge transfer.

Provides onsite help desk and account administration support, including application and network access assignments, password resets, account deletion and disabling, privileged access management, and account cleanup. Supports users through phone, messaging, and in-person interactions. Assists with endpoint deployment, new device configuration and delivery, e-recycling preparation, and ITSM operations.