Jobs at Immersive Labs

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We’re growing fast and need the very best Inside Sales Manager to lead, mentor and coach our team of exceptional SDR’s in Boston. You will help develop and run a team that drives the growth of Immersive Labs by developing new and existing accounts. Maximizing marketing and lead conversation is one of the keys behind Immersive Labs rapid growth and we need you to mentor the team to ensure they excel.  You’ll be able to clearly understand and articulate the Immersive Labs value proposition, work closely with the marketing team to follow up on inbound inquiries, develop plans, and share feedback on marketing campaign effectiveness. You’ll have great business judgement and be excited about interacting with prospective customers and senior management. 

Immersive Labs is seeking a highly motivated and talented Revenue Operations Associate to partner with our go-to-market teams to improve the effectiveness of our strategy. As part of this team you will spend the majority of your time supporting our sales & customer success organization by managing the systems and creating, refining, documenting and enabling the processes they use. You will have significant focus on better operationalizing Salesforce.com (SFDC) to support and grow the business along with responsibility for the wider sales/customer success tech stack. 

Target, educate, and persuade new customers to use the Immersive Labs platform in new and creative ways that benefit their business. Experience with solution selling while hunting upsell revenue is critical for this role. Experience leveraging marketing leads, technical resources and channel/alliance partners as required.

Engage with sales teams and partner with customers to understand their needs, define requirements and demo the technical aspects of the platform. Meet with prospective customers, to understand their technical requirements. Plan and manage product proof of concept efforts. Drive user adoption across a variety of use cases. Help upskill new staff on the technical aspects of the platform and on cyber security in general. Collaborate with the content team to produce multi-format content utilising various teaching methods; written, exercises, questions and gamification.

Develop and manage a US territory. Identify, manage, and close multiple opportunities at the same time, develop our commercial business in your territory and ensure accurate forecasting and reporting in CRM. Target, educate, and persuade new customers to use the Immersive Labs platform in new and creative ways that benefit their business.