Teams at Human Interest

Develops and expands referral partnerships with technology, HCM, benefits, accounting, and financial-advisor partners serving SMBs. Builds strategic networks, generates leads, resolves partnership issues cross-functionally, collaborates on partner marketing initiatives, and establishes performance metrics and go-to-market strategies. This quota-driven sales role requires independent relationship building and working in the field three days per week in Boston.

Leads managers and enterprise client relationships to drive retention, expansion, satisfaction, and successful adoption of a retirement savings platform. Responsibilities include coaching teams, monitoring KPIs, resolving escalations, collaborating cross-functionally, implementing account-management processes, developing client success plans, and improving operational systems. The role requires strong people leadership, analytical problem-solving, SaaS account management, client advocacy, and experience with CRM or customer success platforms.

Manage full-cycle sales from prospecting and product demonstrations through contract negotiation and close. Build and manage pipelines, research target companies, provide technical assistance, document sales activities in Salesforce, and use sales technology tools effectively. The role requires exceeding quotas, supporting small-business customers, handling objections, and maintaining resilient, accountable, solutions-oriented relationships.