Teams at Honeywell

Build, secure, and manage AWS infrastructure hosting the On-Guard cloud access control platform. Responsibilities include infrastructure automation, configuration management, application deployments, monitoring, performance metrics, troubleshooting, security audits, customer onboarding, system integration, and platform enhancements. The role requires collaboration with AWS, software development, cybersecurity, internal teams, and customers, plus participation in a required 24/7 on-call rotation.

Leads Level 2 technical support operations and supervises support professionals handling complex escalations. Responsibilities include coaching, workload management, SLA and case oversight, advanced troubleshooting, customer advocacy, cross-functional coordination, root cause analysis, knowledge management, KPI reporting, and continuous process improvement. The role partners with Engineering, Product, Customer Success, Sales, and Operations to improve resolution times, supportability, and team capability.

Leads cross-sell sales strategy and enterprise growth across Honeywell’s Life Sciences portfolio. Builds executive relationships, expands strategic accounts, drives ARR, revenue, profitability, and pipeline performance, and leads consultative sales of software, automation, cybersecurity, services, and smart facility solutions. Develops sales talent, coordinates cross-business teams, guides transformation initiatives, and positions Honeywell as a strategic partner for regulated manufacturing, quality, operational excellence, and digital transformation.