Jobs at Higher Logic

Design, build, and maintain scalable ETL/ELT pipelines and data models to populate the data warehouse. Write reusable SQL and Python to transform data, monitor pipeline reliability and quality, enable AI workflows, collaborate with stakeholders, and drive adoption of modern data stack technologies (DBT, Iceberg, Databricks). Support data governance, observability, and security practices.

The Account Executive sells Higher Logic products, focusing on client needs, meeting sales targets, and collaborating with internal teams to drive growth.

Provide technical support for Higher Logic's software to Australia-based customers via phone, chat, and tickets. Troubleshoot issues, document interactions, escalate to internal teams per SLAs, meet performance metrics, and continuously build product and service skills.

Build and maintain backend systems for a large-scale community platform: design APIs, improve performance and scalability, ship well-tested features, triage production issues, mentor engineers, and help define AI-assisted development practices and architecture.

The Contract Specialist manages customer and vendor agreements, ensuring compliance with legal standards, assisting with contract drafting and review, and providing administrative support to the legal department.

The Marketing Manager will execute multi-channel campaigns, optimize pipeline growth, collaborate cross-functionally, and leverage AI tools for marketing effectiveness.