Teams at HiddenLayer

As a Technical Support Engineer, you will troubleshoot complex technical issues for customers using the HiddenLayer AISec Platform, partner with internal teams, and improve documentation and processes.

Drive pre-sales engagements for AI security solutions: consult with clients, demo products, design tailored architectures, lead PoCs, provide technical support, enable stakeholders, and inform product roadmap.

Own technical direction and delivery of an AI attack simulation product: design agentic workflows, tool integrations, execution systems, guardrails, and evaluation frameworks. Partner with Product and Security Research to translate adversarial techniques into safe, scalable tests; remain hands-on for architecture and prototyping. Mentor engineers, lead technical reviews, support hiring, and raise reliability, security, observability, and product-quality standards.