Teams at Helix

Manage Helix’s legal operations infrastructure, including request intake, workflows, SOPs, legal technology platforms, metrics, contract reviews, renewals, vendor coordination, outside counsel, IP docketing, and corporate filings. The role partners cross-functionally with legal, finance, procurement, and business leaders to improve processes, administer systems, triage matters, and maintain efficient, organized legal operations.

Owns customer success and strategic partner relationships for Helix’s life sciences data licensing, sponsored testing, and clinical development businesses. The role leads implementation coordination, identifies expansion opportunities, translates customer feedback into product improvements, establishes scalable customer success processes, mentors team members, and represents the function in leadership discussions. Candidates must bring extensive biopharma or life sciences partnership experience, people leadership, strong communication, and demonstrated use of AI tools to improve productivity and business outcomes.

Support health system and life sciences research partners using Helix’s clinico-genomic datasets, tools, and platforms. Serve as the primary data-support contact, lead onboarding and office hours, create user materials, coordinate internal technical support, gather feedback, and help refine solutions. Build clinical and genomic data-processing pipelines while collaborating with Engineering, Research, Bioinformatics, Product, Life Sciences, and Commercial teams.