Teams at The Hanover Insurance Group

Lead the development, maintenance, and regulatory compliance of Management Liability and Professional and Executive Lines insurance products, including D&O, EPL, Fiduciary Liability, Cyber, Crime, and Kidnap & Ransom. Draft coverage forms, analyze regulatory and judicial environments, conduct market research, develop filing strategies, respond to insurance department inquiries, support underwriting strategy, and mentor Product Analysts.

Manage complex, high-value insurance claims involving significant legal, financial, and reputational exposure. Lead investigations, coverage and liability analysis, reserving, litigation strategy, negotiations, and claim resolution. Direct defense counsel, collaborate with underwriting, reinsurance, agents, vendors, and legal teams, and serve as a claims subject matter expert. Mentor colleagues, improve workflows and training, provide reporting, support policy and underwriting improvements, and participate in industry education.

Manages complex Employment Practices Liability claims from investigation through negotiation and resolution. Performs coverage analysis, evaluates significant financial exposures, negotiates sensitive settlements, and advises adjusters and leadership. Collaborates with legal, underwriting, agents, vendors, and other stakeholders while ensuring regulatory compliance and accurate documentation. Uses data and analytics to identify trends, mentors less experienced adjusters, and maintains required state adjuster licenses and continuing education.