Teams at Guild Mortgage

Supervise loss mitigation team and day-to-day operations to ensure timely, compliant loan workout decisions. Monitor metrics, conduct quality audits, manage inventory and general ledger, deliver training, handle escalations, interact with clients/homeowners, and ensure remediation of audit findings.

Manage development and delivery of enterprise reporting, analytics, dashboards, and data delivery solutions. Define product vision, roadmap, features, and user stories; prioritize and maintain backlog; run sprint planning, reviews, and retros; accept deliverables; remove blockers; partner with stakeholders, vendors, and EPMO to ensure accurate, compliant, and timely reporting products that deliver business value.

Lead a team of BI engineers to design, govern, and deliver enterprise BI platforms, dashboards, and self-service analytics. Ensure data accuracy, KPI standardization, platform administration (Power BI/Tableau), semantic modeling, and stakeholder engagement while enforcing governance, driving adoption, and mentoring staff.