Jobs at GT Independence

Lead creation and lifecycle management of SOPs, change management, and operational readiness. Partner with IT, Compliance, and Training to support system rollouts, validate workflows, and enable adoption. Monitor standards adherence, drive continuous improvement, and maintain performance dashboards to inform leadership decisions.

The Senior Director of Operations leads national operations, ensuring service quality and compliance, while driving strategic growth and talent development across multiple states.

Lead GT Independence's shift to a product-driven organization by establishing a Product Management function, defining enterprise product strategy and roadmaps, driving digital transformation and modernization, aligning technology investments with business goals, and partnering with cross-functional teams and executives to deliver customer-centric, scalable digital solutions.

Lead national multi‑state operations for GT Independence, driving operational excellence, compliance, growth, and quality. Oversee regional Directors, standardize scalable processes, monitor KPIs, support strategic expansion, and represent the organization with stakeholders and state agencies.

The Instructional Designer develops and maintains training programs, collaborates with stakeholders, designs multimedia content, and measures training effectiveness.

The Marketing & Communications Director leads brand strategy, marketing execution, public relations, internal communications, and team development to elevate GT Independence's reputation and impact in the community.

The Operations Training Specialist develops and delivers training programs, updates procedures, ensures compliance, collaborates across departments, and supports IT development for customer service and payroll operations.

The Revenue Cycle Manager oversees revenue performance, leads claims teams, improves reimbursement, reduces denials, and ensures compliance across regions.