Teams at Gravity Payments

The Financial Analyst will analyze credit card processing statements, create pricing proposals, assess profitability, compile reports, and improve company metrics through detailed analysis.

Provide bilingual (English/Spanish) technical support to merchants, troubleshooting POS systems, payment processors, networking, Windows and iOS issues via phone and email. Manage escalations, collaborate with sales and product teams, maintain/update documentation and support collateral, and deliver high customer satisfaction while working flexible hours and meeting connectivity requirements.