Teams at Globe Life

The Customer Retention Representative engages with policyholders to retain customers considering cancellation, assists with policy adjustments, and meets performance metrics in a remote call center environment.

The Business Operations Analyst will design business processes, support project phases, evaluate information, collaborate across teams, and provide updates on projects.

As a Customer Retention Representative, you will assist customers seeking to cancel their policies, guiding them in understanding the importance of coverage while providing excellent customer service.