Jobs at Givzey

Own the full post-verbal-commit contract process for new business, upsells, and renewals. Responsibilities include redlining and negotiating MSAs, Service Orders, DPAs, BAAs, and addenda; coordinating with external legal and procurement contacts; gathering internal deal information; managing renewal deadlines; maintaining accurate HubSpot records; and escalating significant contract risks. The role requires handling 10–20 concurrent contract threads with speed, accuracy, and strong written communication.

Monitors donor replies, moderates content, triages and resolves support tickets, routes escalations, documents recurring issues, and maintains partner avatar videos. Collaborates with operations, customer success, and technical teams to support donor-impacting workflows. Requires strong written communication, sound judgment, attention to detail, organizational skills, comfort with multiple systems, and availability for nonstandard EST shifts and occasional Saturdays.

Manage full sales cycle to acquire and grow nonprofit customers, build relationships with decision-makers, close SaaS deals, share market feedback, and hit revenue targets while supporting existing accounts.

Manage full sales cycle to grow nonprofit customers, build relationships with decision-makers, close deals, expand accounts, share market insights, and hit revenue targets.

Design, develop, and deploy machine learning models; analyze large datasets; build scalable data pipelines and distributed computing environments; integrate ML solutions with cross-functional teams; optimize performance and support production ML infrastructure.

Identify and qualify new nonprofit partnership opportunities, conduct outreach via calls, email and social, collaborate with Account Executives, refine outreach playbooks, and support early-stage sales pipeline development.

Own front-end development of web applications using React and TypeScript. Build reusable components, collaborate with design/backend/AI teams, integrate APIs, optimize performance and accessibility, and iterate via A/B testing and analytics.

Lead market and client-level fundraising data analysis and publish original research and benchmarks. Partner with Sales, Customer Success, and Marketing to produce ROI cases, client insights, and thought leadership. Present findings publicly at conferences, build repeatable insight frameworks and tools, and translate data into persuasive narratives for advancement leaders.

Manage back-end operations of an AI-powered autonomous fundraising system, including human-in-the-loop review, AI training, knowledgebase development, documentation, onboarding, basic website/content support, third-party platform coordination, JIRA issue reporting, and customer troubleshooting.

Build and maintain end-to-end web applications: design, code, test, debug, and deploy backend APIs and front-end components. Improve legacy systems, create reusable libraries, and support operations and clients while collaborating with product and customers.

Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.

The Support Specialist delivers customer support, builds relationships, troubleshoots issues, collaborates internally, and improves support processes for a tech startup's AI fundraising platform.

As a Senior Applied AI Engineer, you will design, build, and maintain AI systems using LLMs and backend services, ensuring reliability and performance in production. Responsibilities include developing workflows, monitoring AI behaviors, and collaborating across teams to enhance engineering standards.

Own and evolve the AWS-based platform powering product and AI workloads. Design IaC (Pulumi), build CI/CD pipelines, manage observability, respond to incidents, support LLM workflows (Bedrock, SageMaker), and partner with engineering and ML teams to improve reliability, scalability, and developer experience.