Teams at Genesys

Lead and grow a sales team focused on State & Local Government, develop territory and go-to-market strategy, drive pipeline, coach account executives through complex SaaS/Cloud sales cycles, and achieve revenue targets while supporting recruiting, forecasting, and stakeholder engagement.

Leads global product marketing, executive messaging, customer growth marketing, AI thought leadership, product positioning, launches, go-to-market strategy, events, customer evidence, and industry engagement. Builds and develops teams while translating complex enterprise software, cloud, AI, automation, and platform capabilities into compelling customer and business value. Partners with product, engineering, sales, and customer success leaders to drive adoption, expansion, and market differentiation.

Designs and deploys production-ready AI solutions for strategic enterprise customers using Genesys Cloud, agentic AI, conversational AI, automation, data, and integrations. Leads discovery, architecture, prototyping, deployment, optimization, governance, and value realization. Advises executive stakeholders, connects technical decisions to business KPIs, develops reference architectures, guides responsible AI practices, and builds customer capability across complex enterprise environments.