Jobs at Genesys

This role coordinates compliance for contingent labor and broader HR Compliance, ensuring alignment with labor laws and providing guidance on policies and practices.

The Senior AI Architect designs and optimizes AI systems for customer experience, drives strategic AI opportunities, and ensures technical excellence in presales activities. Responsibilities include architecting solutions, establishing frameworks for evaluation, and collaborating with stakeholders to translate complex AI into business value.

Lead the Global Web Engineering team focusing on enterprise web development, technical architecture, and platform leadership, ensuring performance, security, and scalability of the Genesys web stack.

The Senior Services Engagement Director is responsible for driving Professional Services revenue growth by selling complex services and building relationships within assigned accounts, focusing on customer success and AI-driven capabilities.

The Account Executive will drive Greenfield opportunities, manage pipelines, conduct outreach, and collaborate with cross-functional teams to capture new business.