Jobs at Fuze
9

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Manager, Account Management

Fuze
Greater Boston Area
1 day ago
+29
As a Manager of Account Management, you will lead a team of Account Managers focused on developing and nurturing existing Fuze customers. As a Manager, you will be in an important and strategic role as a critical liaison between the leaders of sales, marketing and customer success teams. You will have experience managing and growing a strong team who pride themselves on delivering superior customer service, provide insights about the UCAAS industry, hitting sales targets and maintain a strong team culture. This is a great opportunity for a creative, high-energy individual to join a dynamic company. The Manager, Account Management will report to the Director of Account Management.

Enterprise Account Executive

Fuze
Greater Boston Area
2 days ago
+29
Develop and implement strategies to grow Fuze’s business through our approved sales methodology. Prospect aggressively to develop new business partners through networking, referrals, company lead generation and cold calling. Train and assist business partners in products, services, pricing, and operational processes of Fuze. Work with business partners to identify target accounts and to achieve specific goals for closing new business. Travel to call on existing and prospective customers with the purpose of sustaining and growing market share, promoting and selling company services and execute in-depth selling in all accounts. Plan, coordinate and execute sales presentations to inform, persuade, educate and ultimately close business. Learn, develop and evangelize new ways for Fuze to differentiate itself in the marketplace. Acquire in depth knowledge of Fuze's service offering, knowledge of current market and market share, competition and strategy to secure competitors business.

Senior Billing Analyst

Fuze
Greater Boston Area
3 days ago
+29
The Senior Billing Analyst is a key member of the company’s Accounting department. He/she will be responsible for a large variety of tasks to include; creating and editing customer invoices, delivering (either electronically or via mail) invoices to customers, and researching discrepancies on invoices. The analyst will be accountable for invoicing, tracking receivables and may be asked to participate in financial operations audits as needed. This role will provide opportunity to participate in special projects utilizing general accounting skills offering opportunity for professional growth.

Project Manager

Fuze
Greater Boston Area
3 days ago
+29
Fuze are seeking a high-calibre, dynamic Project Manager, someone equally comfortable working across internal teams as delivering projects into customers of all types. This is a challenging position as part of a high-performance Services team within Fuze, the organisation responsible for operational sales support, successful project delivery, customer on-boarding and customer success. The Services team comprises of customer success managers, technical experts, project managers and others accountable to the Fuze business for providing the best service possible and the successful delivery of customer on-boarding projects. The successful candidate in this role will demonstrate a rigorous attention to detail, maintaining an even mix of humility and virtuosity with a focus on delivery excellence and a healthy sense of urgency.

Commercial Account Executive

Fuze
Greater Boston Area
4 days ago
+29
Build a territory plan consisting of: target accounts. channel partnerships. existing account base prospecting. personal pipeline generation tactics. Conduct demo, closing, negotiation, proposal, and prospecting meetings. Qualify prospects' needs and effectively map them to Fuze offerings. Become an industry expert and develop product mastery. Consistently achieve (and exceed!) quarterly sales quotas and goals. Conduct yourself professionally and cast Fuze in a positive light.

Enterprise Customer Success Manager

Fuze
Greater Boston Area
4 days ago
+29
 Enterprise Customer Success Managers (CSMs) are responsible for building and maintaining relationships with existing Fuze, with a Focus on Retention, Adoption around our communications and SaaS products, as well as looking for opportunities for expansion – increasing the Value customer finds from our suite of products. CSMs are regularly talking to customers and assisting with needs such as general account questions, service adds, project coordination, and facilitating occasional Billing and Support resolution. Customer Success Managers must be able to communicate new services and products to both C-Level business owners as well as technical users (e.g. IT Managers, Helpdesk Managers, etc). A high degree of understanding of technical terminology and a keen desire to learn is considered advantageous and pivotal to this role. If you’re looking to find a great deal of variety in your day-to-day initiatives, this role will not disappoint. If you like to dive right in and roll up your sleeves and play a key role in maintaining solid business relationships and building new ones, the Customer Success team is the place to be! 

Controller

Fuze
Greater Boston Area
5 days ago
+29
 Fuze is looking for someone who will lead our entire accounting function, continuously streamline and improve our financial processes, ensure timely and accurate monthly/quarterly closes, manage the relationship with our external auditors and help guide decision making within the company. The right person will have a track record of success in both private and public companies (prior IPO experience is considered a strong asset for this position) as well as experience with a Big 4 public accounting firm. This person can develop a team and lead, but isn't afraid to roll up their sleeves. This position reports directly to the company's CFO. If you have a passion and drive and want to build a winning and successful team at a company thriving in today's market with a very bright future, we want to hear from you! 

Integrated Designer

Fuze
Greater Boston Area
1 week ago
+29
The successful candidate will thrive in a fast paced high tech environment, collaborating with other creatives, be able to manage all aspects of a project from concept development and visualization through to production. And be excited to work across multiple projects and formats including print and digital presentations, collateral, digital advertising, events, out of home advertising, web, social media and infographics, and video.

Senior VoIP Software Engineer

Fuze
Greater Boston Area
1 week ago
+29
In this position you will be responsible for owning, developing and maintaining key components in our client media framework or the backend media services. You will develop services that are deployed globally and run in mixed environments including our own datacenters and AWS. You will be responsible for making key technical recommendations and then executing on your recommendations.You will be responsible for coming up with and implementing innovative solution to difficult problems. You must be hands on and have a passion for developing software.