Teams at Forrester

Lead visionary research on enterprise CX transformation: plan content, conduct primary research, publish multi-format thought leadership, advise and present to C-suite clients, develop and productize coverage, and deliver workshops and keynotes. Role requires travel and client engagement to drive adoption of CX programs.

Conduct market research and deliver actionable advisory on managed detection and response, managed security services, cybersecurity and zero trust. Produce written reports, presentations, tools, and briefings; consult clients globally; present at events; build industry presence and advise vendors on strategy and messaging.

Serve as a strategic advisor to enterprise CX and digital leaders, build and maintain executive relationships, drive client value and retention, support account growth and sales, collaborate with research and consulting teams, and contribute to research ideation and content planning to help clients operationalize customer-centric strategies.