Jobs at Forrester

Manage engagement and value delivery for Forrester's largest clients. Develop and execute client engagement and onboarding plans, monitor account health, align with client executives, coordinate delivery with internal teams, drive renewals and enrichment, navigate stakeholder complexity, and promote AI tool adoption to maximize client outcomes and retention.

Manage and grow enterprise accounts by partnering with senior executives, using consultative sales to identify opportunities, meet quota, produce forecasts, and increase contract value. Collaborate with analysts to deliver prescriptive solutions, maintain executive relationships, and leverage data-driven insights to drive retention and expansion.

Conduct research and deliver strategic advice on risk management and cyber risk quantification. Develop and maintain risk artifacts (standards, procedures, appetite, registry), produce 6–8 research projects yearly, consult with clients, collaborate across Forrester teams, advise vendors, publish insights, and present externally. Support C-suite and risk leaders and travel up to 20%.

The Sales Enablement Manager supports sales enablement programs, designs onboarding experiences, conducts coaching sessions, and measures program effectiveness to improve sales productivity.

Analyze pricing and business metrics, produce reports and dashboards, support deal-level pricing analysis, maintain CPQ product/pricing master data, manage release cycles, and run UAT for pricing changes in Salesforce to optimize pricing and support sales/product leaders.

Identify and prospect buyers in named accounts, generate qualified meetings and opportunities, execute persona-based outreach across phone/email/social, log activity in CRM, partner with account teams and marketing, track account developments, and support sales-led events to expand Forrester's footprint.

The Senior Analyst will conduct research and consulting on adtech strategies, advising clients on advertising technologies, privacy trends, and industry challenges.

Lead a team of six to eight sales professionals to meet monthly and quarterly bookings. Coach, hire, and develop reps; analyze forecasts and pipelines; manage large accounts and regional budgets; collaborate cross-functionally; use Salesforce; present to clients; travel with reps for coaching and client engagement.

Serve as a customer-facing technologist partnering with sales to position, demo, and package Forrester AI solutions; translate technical AI capabilities into business value, support deal structuring and negotiations, develop enablement and adoption assets, gather product feedback from the field, and drive client retention through training and value realization.

Lead visionary research on enterprise CX transformation: plan content, conduct primary research, publish multi-format thought leadership, advise and present to C-suite clients, develop and productize coverage, and deliver workshops and keynotes. Role requires travel and client engagement to drive adoption of CX programs.

The Principal Analyst will lead on integrated media strategy focusing on emerging channels, advising senior marketing leaders, and developing frameworks for social and creator technologies. Key responsibilities include delivering insights, consulting, and guiding high-level strategy.

Lead a research team focusing on enterprise business apps, define research agendas, mentor staff, and drive client engagement through thought leadership and operational improvements.

The Principal Analyst focuses on AI's influence on marketing, guiding organizations in redesigning processes for efficiency and growth while delivering impactful content and insights.

Manage and grow existing Fortune-class B2B technology accounts through consultative selling. Build executive relationships, identify expansion opportunities, meet quota, produce forecasts, and collaborate with analysts to deliver client solutions and retention.

The Senior Marketing Manager, Global Events is responsible for developing and executing marketing strategies for global events, analyzing performance, and coordinating with cross-functional teams to enhance audience engagement.

Lead go-to-market strategy for Forrester's technology audience: conduct market and buyer research, define opportunities, develop positioning and messaging, run launches, create buyer personas and journeys, enable sales and customer success with content and case studies, and collaborate cross-functionally to drive adoption, retention, upsell, and demand.

Serve as a strategic advisor to enterprise CX and digital leaders, build and maintain executive relationships, drive client value and retention, support account growth and sales, collaborate with research and consulting teams, and contribute to research ideation and content planning to help clients operationalize customer-centric strategies.