Jobs at Flywire

Execute Flywire's Job Architecture operationalization: coordinate job mapping, leveling, career ladder development, vendor management, change management, and compensation benchmarking. Provide day-to-day compensation support, market analysis, and process improvements during a 9-12 month contract, working closely with stakeholders and HR systems teams.

Lead end-to-end Workday HCM programs including Recruiting, Advanced Compensation, security, reporting, and integrations. Manage governance, timelines, risks, testing (SIT/UAT), data integrity, and stakeholder alignment across HR, Finance, Payroll, and IT. Drive ACM configuration and annual compensation cycles, integration strategy (EIB, Studio, Core Connectors), change management, executive reporting, and post-production operational support to maximize adoption and scalability.

Lead Payments strategy and operations: evaluate new opportunities, build financial models and business cases, present recommendations to senior leadership, drive revenue and operational optimization, align cross-functional teams, lead planning processes, and manage execution of strategic initiatives while tracking KPIs and industry trends.

Support regional hospitality sales by performing data entry, research, outreach (calls/emails), scheduling demos, maintaining Salesforce, creating reports, and assisting sales leadership with materials, prospecting, and follow-up. Provide administrative and business support to drive revenue and retain customers; occasional travel as needed.

Manage relationships with enterprise travel clients, driving retention and growth. Collaborate with sales and operations, ensuring clients maximize Flywire's payment solutions.

The Senior QA Engineer I will enhance productivity through tools and processes, perform risk-based testing, mentor team members, and improve product quality.

Lead global fraud risk strategy for payments: design frameworks, oversee detection (merchant fraud, ATO, social engineering), build data-driven real-time decisioning, run incident response and war rooms, advise product/engineering on embedded fraud controls, and guide expansion into new geographies.

The Program Manager will lead enterprise-level initiatives, oversee cross-functional programs, drive accountability, and build stakeholder relationships to ensure successful outcomes in a high-growth environment.

Design and govern scalable Salesforce solutions, data and security models, and integrations. Lead technical roadmap, enforce CI/CD and coding standards, mentor developers, drive AI/Agentforce adoption, provide high-tier support, and translate technical requirements into business outcomes.

The Account Executive is responsible for managing client relationships, generating leads, achieving sales quotas, and collaborating with internal teams to implement solutions. Requires extensive experience in the full sales cycle and consultative selling.

Lead positioning, go-to-market strategy, and enablement for Flywire Education products. Define ICPs and messaging, run launches, equip Sales with materials, use customer insights to improve product-market fit, and apply AI to scale content and workflows to drive pipeline and revenue.

First point of contact for payers, troubleshooting complex payment issues across channels (phone, chat, email, messaging). Provide empathetic, culturally aware support, perform proactive outreach, handle escalations, document and report payer feedback, collaborate cross-functionally, train and mentor junior associates, and adapt to changing processes while improving payment experience.

Lead technical strategy and roadmap for Go To Market platforms, partnering with stakeholders and engineering to translate requirements into user stories, drive execution, and monitor KPIs. Own platform vision, prioritize features for revenue enablement, improve GTM experience, and communicate progress to leadership. Champion agile practices and manage product lifecycle across multiple initiatives.

Serve as primary relationship owner for assigned higher-education clients to drive adoption, retention, and revenue. Develop account plans, manage renewals and upsells, coordinate implementations, collaborate with internal teams to solve client issues, use data to identify risks, and deliver executive-level presentations and communications.

Own and grow a portfolio of education clients by driving adoption, retention, renewals and upsells. Build strategic account plans, lead negotiations, oversee implementations, collaborate cross-functionally to solve client problems, use data to identify risks, and deliver executive-level presentations to increase revenue and client satisfaction.

Lead a regional Payment Experience team that supports payer inquiries across phone, chat, and email, serves as escalation/content expert, drives process improvements using data, manages daily operations, training, schedules, and collaborates with regional and global stakeholders on launches and payer experience optimization.

Lead and mature global security engineering across Application, AI/LLM, Cloud, Corporate Security, SecOps, and Red Teaming. Translate CISO strategy into secure architecture, automated risk mitigation, adversarial testing, incident response, regulatory readiness, and executive reporting while hiring, mentoring, and collaborating cross-functionally to protect global payment systems.

Design, develop, and maintain scalable Salesforce solutions (Apex, LWC, Flows, Visualforce). Build integrations (REST/SOAP, Workato, Platform Events), ensure security and CI/CD, mentor junior developers, support stakeholders, and optimize CRM capabilities across Sales/Service/Revenue/CPQ and Marketing Cloud.

Lead complex business transformation initiatives by partnering with a Program Manager, managing risks, aligning stakeholders, and ensuring measurable outcomes across the organization.

Manage end-to-end implementation projects for higher education clients: develop plans, coordinate internal and vendor resources, manage client expectations and risks, deliver on time and on budget, and provide regular status updates.