Jobs at Flywire

Lead strategy and roadmaps for Treasury and finance enterprise systems, partner with senior leaders, translate business needs into product requirements, drive cross-functional delivery, govern product metrics, influence platform architecture, mentor junior PMs, and manage vendor relationships to ensure scalable, secure finance platforms.

Lead product marketing for Flywire's Education solutions: define positioning, ICPs, and messaging; drive go-to-market launches; build sales enablement; synthesize customer and win/loss insights; measure impact on pipeline and revenue; and use AI to scale content and research workflows.

Lead global payer-facing payment experiences and loyalty strategy. Own checkout, hosted payment pages, notifications, localization, and UX; drive conversion, retention, and platform modernization; build and lead a global product organization and deliver AI-enabled personalization.

Lead and build an Enterprise AI organization to define strategy, platforms, governance, and standards. Deliver scalable AI platforms (LLM gateways, model registries, vector DBs), enable business adoption, embed responsible AI and compliance, partner across Security, Legal, Finance, and drive measurable AI use cases and ROI while managing a small, cross-functional AI architecture and engineering team.

Lead a regional Payment Experience team handling payer inquiries across phone, chat, and email. Serve as escalation and content expert, drive team operations, training, process improvements, data-driven optimizations, and cross-functional launches while supporting teammate development and regional projects.

Lead technical strategy and roadmap for Go To Market platforms (Salesforce/Marketo), translating business needs into user stories, prioritizing features, and driving cross-functional delivery to enable revenue growth and platform health.

Lead strategy and roadmap for enterprise HCM and related systems (e.g., Workday). Partner with senior leaders, translate business challenges into product requirements, drive cross-functional delivery, govern metrics and architecture, champion Agile, mentor product managers, and manage vendor relationships to ensure scalable, secure enterprise platform solutions.

Lead and mature global security engineering across Application, AI/LLM, Cloud, Corporate Security, SecOps, and Red Teaming. Translate CISO strategy into secure architecture, automated risk mitigation, adversarial testing, incident response, regulatory readiness, and executive reporting while hiring, mentoring, and collaborating cross-functionally to protect global payment systems.

Serve as primary relationship owner for assigned higher-education clients to drive adoption, retention, and revenue. Develop account plans, manage renewals and upsells, coordinate implementations, collaborate with internal teams to solve client issues, use data to identify risks, and deliver executive-level presentations and communications.

Own and grow a portfolio of education clients by driving adoption, retention, renewals and upsells. Build strategic account plans, lead negotiations, oversee implementations, collaborate cross-functionally to solve client problems, use data to identify risks, and deliver executive-level presentations to increase revenue and client satisfaction.

Lead complex business transformation initiatives by partnering with a Program Manager, managing risks, aligning stakeholders, and ensuring measurable outcomes across the organization.

Provide technical support for Flywire's SFS, eStore, and TPI products across US and Canada: manage tickets to SLA, research and troubleshoot web and command-line issues, escalate and collaborate with engineering, communicate with clients, and use AI tools to automate workflows and maintain the team's knowledge and AI repositories.

Lead design and delivery of customer-facing dashboards and custom analytics, partner with stakeholders to quantify Flywire's product value, and collaborate with product and engineering to build secure, scalable reporting and data solutions.

The Software Support Specialist I will support client inquiries about Invoiced, diagnose issues, provide documentation, and assist implementation teams.

Drive full sales cycle with colleges and universities across the U.S., build and manage enterprise relationships, generate pipeline, hit revenue quotas, coordinate internal stakeholders for implementation, and support marketing-led lead generation. Up to 35% travel.

The Inside Sales Account Executive will convert inbound leads into client partnerships, engage in sales discussions, and collaborate with teams to enhance client experience.

The FP&A Manager will drive revenue forecasting, perform variance analysis, develop financial models, and collaborate across teams to support strategic decision-making.

Drive strategic decision-making and operational excellence for Flywire's Travel business. Evaluate new opportunities, build financial models and business cases, present recommendations to senior leadership, lead cross-functional initiatives, optimize revenue and processes, and support annual and quarterly planning to scale the platform.

Lead medium-to-large enterprise programs across multiple teams. Define objectives, implement governance and reporting, manage risks and dependencies, drive stakeholder alignment, and coach team members to ensure successful outcomes.

Lead Payments strategy and operations: evaluate new opportunities, build financial models and business cases, present recommendations to senior leadership, drive revenue and operational optimization, align cross-functional teams, lead planning processes, and manage execution of strategic initiatives while tracking KPIs and industry trends.