Jobs at Flywire

Perform offensive security operations, including cloud, network, web application, and API penetration testing; source-code and vulnerability analysis; purple- and red-team exercises; bug bounty management; and threat-informed testing using MITRE ATT&CK. Collaborate with engineering, SRE, IT, and Blue Teams to improve detections, communicate remediation guidance, and support security fixes. The role requires at least two years of IT security and penetration-testing experience.

Convert inbound and outbound B2B leads into qualified opportunities and closed deals for Flywire’s accounts receivable automation and payments platform. Conduct prospecting, discovery calls, product demonstrations, and consultative sales discussions while managing the full sales cycle through onboarding handoff. Maintain CRM pipeline accuracy, collaborate with Marketing, Product, Operations, and Solutions Engineering, and use client feedback to support product improvements and sales initiatives.

Own product marketing for Flywire’s education software and payments solutions. Responsibilities include defining positioning, ideal customer profiles, buyer personas, messaging, go-to-market strategies, launch execution, sales enablement, competitive deal support, and customer insight programs. The role partners closely with Product, Sales, Marketing, Partnerships, and RevOps to improve pipeline quality, conversion, win rates, and revenue while using AI to enhance marketing workflows.

Own product marketing for Flywire’s Travel solutions across hospitality and experiential segments. Define positioning, ideal customer profiles, buyer personas, messaging, go-to-market strategies, launches, sales enablement, and competitive materials. Partner with Product, Sales, Marketing, Partnerships, and RevOps to improve pipeline quality, conversion, win rates, and revenue. Synthesize customer and market feedback into product and commercial direction, while applying AI to improve marketing workflows and scalability.

Leads the Americas Payment Experience team while handling complex payer inquiries across phone, chat, and email. Acts as an escalation point and payment-product expert, identifies payer experience improvements through data analysis, supports scheduling, training, quality reviews, team development, and project execution. Collaborates with regional and global stakeholders on launches, training materials, process optimization, and operational efficiency.

Leads a team of analytics professionals and owns client and product analytics strategy, dashboards, reporting, metrics governance, and self-service capabilities. Partners with Product, Engineering, Client Success, and account teams to define trustworthy KPIs, improve data quality, translate complex data into actionable insights, and prioritize analytics initiatives. The role combines people leadership with hands-on BI solution design and supports client-facing analytics offerings.

Lead strategic payment initiatives from planning through production while coordinating cross-functional teams across Product, Engineering, Treasury, Finance, Network, Compliance, and Operations. Manage project dependencies, operational readiness, incidents, root-cause analysis, performance metrics, partner and bank governance, and network optimization. Provide stakeholder updates, identify risks and blockers, and drive operational excellence across Flywire’s global payment network.

Leads security engineering strategy across application security, cloud security, penetration testing, security operations, and incident response. Defines roadmaps, integrates automated controls into engineering and cloud environments, approves complex IAM and Zero Trust decisions, directs offensive testing and detection engineering, and leads critical incident escalations. Mentors engineers, influences executives, supports hiring and resourcing, and aligns security controls with PCI-DSS, SOC, and DORA requirements.

Manage the full sales cycle for Flywire’s education payments solutions, from prospecting and pipeline generation through closing. Build relationships with colleges and universities, deliver consultative product demonstrations, achieve revenue quotas, and partner with internal product, technical, operations, and marketing teams on solution implementation and lead generation. The role requires up to 35% travel and focuses on developing new accounts across the Americas.

Leads strategy, roadmaps, and lifecycle delivery for internal HCM and enterprise systems, including Workday. Partners with executives, engineering, architecture, and vendors; defines product metrics; drives scalable platform decisions and Agile practices; and mentors product managers. The role translates complex business needs into requirements, manages cross-functional initiatives, evaluates vendor capabilities, and supports global enterprise technology investments.

Leads cross-functional security programs connecting security risk engineering with Product, Engineering, and SRE teams. Manages Security by Design, Secure-SDLC, vulnerability remediation, compliance audits, security roadmaps, governance, and AI-enabled process automation. The role requires financial services and payments expertise, cloud architecture knowledge, and proficiency with PCI-DSS, SOX, SOC 1, and SOC 2. It also provides coaching and drives secure technical enablement across globally distributed teams.

Drive the full sales cycle for Flywire’s education payment and financial technology solutions, from prospecting through close. Build relationships with colleges and universities, generate pipeline, conduct consultative product demonstrations, achieve revenue quotas, and coordinate with product, technical, operations, and marketing teams on implementation. The role requires managing new accounts across the Americas and includes up to 35% travel.

Manage an education-client portfolio, build strategic relationships, drive adoption and expansion of payment solutions, oversee implementations, renew contracts, negotiate upsells, and identify client risks and growth opportunities. Collaborate cross-functionally to improve processes, resolve issues, and deliver presentations to stakeholders and executives. Use data-driven account planning to support retention and revenue growth.

Oversee multi-state money transmitter licensing and regulatory reporting for the U.S. licensed entity. Manage MSB Call Reports, liability calculations, permissible investment schedules, net worth documentation, audited financial statements, license renewals, compliance audits, regulator inquiries, and regulatory change monitoring. Build reporting infrastructure, reconciliations, dashboards, policies, controls, and training programs while partnering with Finance, Treasury, Operations, and business teams.

Build and manage client relationships through the full sales cycle, from prospecting to closing. Generate pipeline, conduct consultative product demonstrations, articulate Flywire’s value proposition, and achieve revenue quotas. Partner with product, technical, operations, and marketing teams to deliver implementations. Conduct market research, support lead-generation campaigns, and develop a metrics-driven pipeline of new education accounts across the Americas. The role requires up to 35% travel.

Own the vision, strategy, roadmap, and execution for Flywire’s Salesforce-based Go-To-Market technology. Translate business needs into requirements, user stories, and acceptance criteria; prioritize features; guide engineering teams; manage product launches and enhancements; monitor KPIs; improve processes; and communicate progress to stakeholders. The role requires strong collaboration with business leaders, technical teams, and product partners, with emphasis on platform capabilities, revenue growth, Agile delivery, and technical integrity.

Leads product strategy, roadmaps, and enterprise platform initiatives for Treasury and Finance systems. Translates business challenges into product requirements, manages backlogs, prioritizes investments, and guides initiatives from discovery through continuous improvement. Partners with executives, Treasury stakeholders, engineering, architecture teams, and vendors to ensure scalable solutions. Establishes product metrics, champions Agile practices, represents product management in governance forums, and mentors product managers.

Own revenue forecasting, budgeting, quarterly forecasts, and long-range planning for payment volume, revenue, cost of sales, and gross profit. Build transaction-based and SaaS revenue models, perform variance and KPI analysis, and provide executive insights. Partner with Sales, Marketing, Investor Relations, and Analytics while leading cross-functional initiatives. Use SQL, Python, R, Looker, Excel, VBA, and financial systems to analyze data and automate reporting and modeling processes.

Serve as the first point of contact for international payers, resolving complex payment questions through phone, chat, email, and other channels. Provide personalized support, conduct proactive outreach, follow up on unresolved requests, handle escalations, and collaborate across departments. Collect and report customer feedback, identify recurring issues, assist with data trend analysis, mentor newer associates, and support training while adapting to changing processes and customer needs.

Lead the vision, design, and development of customer-facing business intelligence dashboards and analytics solutions. Partner with clients and internal stakeholders to demonstrate product value, revenue, retention, and performance. Collaborate with product and engineering teams to deliver secure, scalable reporting experiences while contributing to cross-functional projects, data analysis, and stakeholder presentations.