Jobs at Flywire

The job description is currently listed as TBD, so specific responsibilities and qualifications are not provided. Based on the title, this role likely focuses on architecting enterprise artificial intelligence solutions and guiding AI strategy across the organization.

The job description does not provide specific responsibilities or qualifications. Based on the title, the role appears focused on enterprise artificial intelligence intelligence and financial operations optimization.

Own Flywire’s global digital marketing and discovery strategy across SEO, paid media, AI-powered search, websites, and conversion optimization. Develop AEO and GEO programs, improve visibility across search engines and LLMs, optimize paid campaigns and digital journeys, build AI-enabled marketing workflows, and connect performance metrics to pipeline and revenue. Partner cross-functionally with marketing, product marketing, commercial, and go-to-market teams while serving as an expert on emerging digital trends.

Owns end-to-end RFP and proposal delivery, coordinating stakeholders, managing timelines, authoring responses, and ensuring quality and brand alignment. The role also modernizes proposal workflows through Claude, AI, automation, content libraries, and process optimization. It analyzes RFP trends, improves response strategy, reduces manual effort, and supports scalable revenue operations across global business verticals.

Designs and automates application, cloud, infrastructure, and AI security controls across CI/CD pipelines and public-cloud environments. Conducts penetration testing, red teaming, source-code audits, and cloud exploitation. Leads incident containment, forensic collection, threat detection engineering, and SIEM automation. Partners with software engineering and SRE teams on secure architecture, Zero Trust, container security, and Infrastructure-as-Code scanning while mentoring junior engineers and aligning controls with financial-sector compliance standards.

Leads strategic payment initiatives from planning through production, coordinating Product, Engineering, Treasury, Finance, Network, Compliance, and Operations teams. Manages project dependencies, milestones, risks, operational readiness, incidents, root-cause analysis, and post-incident reviews. Oversees payment partner and banking performance through scorecards, metrics, SLA tracking, and network optimization. Requires strong payments operations knowledge, cross-functional project execution experience, stakeholder management, and operational troubleshooting skills.

Convert inbound B2B leads into qualified opportunities and closed deals for Flywire’s accounts receivable automation and payments platform. Conduct discovery calls, product demonstrations, and consultative sales discussions; manage client relationships through onboarding and handoff; maintain CRM pipeline data; collaborate with Marketing, Product, Operations, and Solutions Engineering; and provide client feedback to support product improvements.

Own product marketing for Flywire’s Travel solutions across hospitality and experiential segments. Define positioning, ideal customer profiles, buyer personas, messaging, go-to-market strategies, launches, sales enablement, and competitive materials. Partner with Product, Sales, Marketing, Partnerships, and RevOps to improve pipeline, conversion, win rates, and revenue. Analyze customer and market feedback, support product decisions, and apply AI to improve marketing execution.

Drive revenue for Flywire’s Travel SaaS business through prospecting, consultative selling, full-cycle account management, strategic partnerships, and pipeline development across the Americas and Europe. Build client relationships, demonstrate solutions, achieve revenue quotas, conduct market research, and coordinate with product, technical, operations, and marketing teams on implementation and lead-generation initiatives.

Manages an assigned portfolio of education clients, serving as the primary relationship owner and strategic partner. Responsibilities include driving product adoption, developing account plans, managing renewals and negotiations, identifying upsell opportunities, overseeing implementations, improving processes, monitoring risks, and presenting to executive stakeholders. The role collaborates cross-functionally to increase retention, revenue, and client value.

Executes Flywire’s global job architecture operationalization program, including job mapping, career ladders, leveling calibration, stakeholder validation, vendor coordination, change management, manager education, and rollout readiness. Supports compensation benchmarking, offer and promotion reviews, compensation cycles, market analysis, governance, and data quality improvements. The role requires strong project coordination, analytical skills, cross-functional collaboration, and expertise in compensation or total rewards.

Lead client implementations of Flywire’s payment platform through discovery, configuration, integration, testing, launch, and post-implementation support. Consult clients on APIs, payment checkouts, and recurring payments; manage multiple implementation projects; facilitate workshops; troubleshoot integration issues; maintain documentation; transfer knowledge internally; improve implementation processes; and communicate client feedback to Product teams. The role requires fluent English and Spanish, strong client communication, software configuration experience, integration knowledge, and familiarity with APIs or JavaScript libraries.

Lead cross-functional security programs spanning Security by Design, Secure-SDLC, vulnerability remediation, AI tools, and technical compliance audits. Build security roadmaps, coordinate Product, Engineering, and SRE teams, support PCI-DSS, SOX, SOC 1, and SOC 2 readiness, improve program automation, and provide mentorship. The role requires financial services and payments industry expertise, cloud architecture knowledge, and the ability to translate security risks into actionable engineering plans.

Leads talent acquisition across the Americas, managing full-cycle recruiting for technical, corporate, and leadership roles. Partners with senior leaders on workforce planning, coaches hiring managers, builds diverse pipelines, uses recruiting analytics and AI tools, improves hiring processes, ensures regulatory compliance, supports executive searches, and mentors recruiting team members across a global organization.

Leads global software pricing, packaging, contracting, and commercial governance across products, verticals, and customer segments. Develops value-based pricing models, discount frameworks, deal structures, and pricing KPIs to improve ACV, margins, price realization, and deal velocity. Partners with Product, Sales, Finance, Legal, Strategy, and executive leadership to operationalize scalable monetization strategies and guide complex enterprise deals.

Leads application security programs and technical initiatives across product and engineering teams. Drives security roadmap execution, Secure SDLC integration, vulnerability remediation, compliance, threat and secret management, third-party security, audits, metrics, and continuous improvement. Serves as an application security subject matter expert, coordinates stakeholders and vendors, communicates with executives and engineers, and mentors junior team members.

Administer and optimize Flywire’s Workday ecosystem, primarily HCM, with some Financials exposure. Configure business processes, security, reports, integrations, and tenant maintenance; troubleshoot issues; manage releases and testing; ensure governance and compliance; support cross-functional HR, Finance, and Engineering initiatives; and provide documentation, training, and advanced technical support.

Leads strategic planning, business opportunity evaluation, financial modeling, revenue optimization, and cross-functional execution for the Payments business. Develops business cases and recommendations, presents insights to senior leadership, supports quarterly and annual planning, establishes KPIs, and drives initiatives from analysis through implementation. Partners across product, engineering, finance, marketing, operations, and vertical teams while monitoring payments and fintech industry trends.

Perform offensive security operations, including cloud, network, web application, and API penetration testing; source-code and vulnerability analysis; purple- and red-team exercises; bug bounty management; and threat-informed testing using MITRE ATT&CK. Collaborate with engineering, SRE, IT, and Blue Teams to improve detections, communicate remediation guidance, and support security fixes. The role requires at least two years of IT security and penetration-testing experience.

Leads the Americas Payment Experience team while handling complex payer inquiries across phone, chat, and email. Acts as an escalation point and payment-product expert, identifies payer experience improvements through data analysis, supports scheduling, training, quality reviews, team development, and project execution. Collaborates with regional and global stakeholders on launches, training materials, process optimization, and operational efficiency.