Jobs at Flywire

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A confident communicator who will excel in conveying solutions and training via phone, email, and chat to Flywire customers. A determined problem solver willing to focus and commit in finding the best solution for the customer. A relationship builder who is empathetic and able to understand the world in someone else’s shoes. Technically curious to build, configure, and edit customized payment experiences for new and existing customers. Interested in gaining a deep knowledge of various software platforms, dashboards, and technical programs. Globally minded and passionate about collaborating with international Flymates around the world.

Flywire is looking for a Product Manager who can lead investments into our compliance processes. Working with our Legal and Compliance team, this individual will conduct problem discovery, set OKRs to align teams and measure impacts, facilitate solution discovery with design, engineering and stakeholders, and own the end to end roadmap including build/buy and partner discussions. The Product Manager will also employ our data-science and analytics capabilities to improve our various Know Your Customer (KYC) , Anti-Money Laundering (AML) and the Office of Foreign Asset Control (OFAC) screening processes. Finally, this individual will work with our Risk and Security team to put in place controls and process that delivery industry practices around usage and protection of sensitive and private data.

The business operations (‘BizOps’) team at Flywire is responsible for identifying, prioritizing and solving the most critical business challenges in a fast-moving environment. The team uses a data driven and structured approach to drive company strategy across major business functions, develop operational plans to enable innovative offerings and lead execution against our recommendations

We are looking for an experienced tech recruiter to join our team of talent hunters; better known at Flywire as a TA Partner, this individual will identify “hell yeah” talent to add to the Flywire family, and play a key role in the company’s growth across the company. Reporting to the Head of Global Talent Acquisition in Boston, this is an exciting opportunity to recruit for a high-growth company and serve as the team’s go-to resource for technical hires! As with any start-up growing into a mature global organization, you must be able to work in an agile environment and be comfortable working across multiple time zones.

Optimize existing pricing structure to drive group KPIs using competitor data, customer feedback, and running thoughtful tests. Execute new pricing tools/strategies in collaboration with product team to increase customer conversion, retention and revenue. Become an expert with respect to pricing and cost related matters for the entire organization. Track competitive landscape globally and ensure Flywire’s offering continues to be attractive for customers from a pricing perspective. Execute strategies to reduce risk associated with movements in FX market. Optimize existing FX risk management processes to reduce risk and improve KPIs. Manage external partnerships with FX vendors. Work in close collaboration with other key members of Global Payments team to ensure success of Pricing & FX function.

This position will lead the collaboration and implementation of IT Security Policies, Procedures, and Standards. This is a hands-on position that requires a strong technical background in security best practices, IT controls, policy and procedure development. Primary responsibility of the position is to monitor, evaluate and implement security controls to ensure the organization maintains its compliance to System and Organizational Controls (SOC), Purchase Card Industry Standard (PCI) and Health Insurance Portability and Accountability Act (HIPAA) across all departments and locations. They will lead the external audit process. The Information Security Manager is a proven thought leader and problem solver, as well as, an effective internal consultant, who will regularly advise business leaders on information security risk issues. To perform this job successfully, an individual must be able to perform the Duties and Responsibilities below