Teams at flexport

Enter, update, verify, and maintain accurate data in company systems. Prepare and sort documents, generate simple reports, handle sensitive information confidentially, respond to data questions, assist with scanning/emailing/filing, and meet data entry deadlines.

Respond to customer inquiries via phone, email, and chat; provide accurate product and policy information; resolve and escalate issues; document interactions in support systems; assist with account updates, orders, and troubleshooting; meet response-time and satisfaction targets; and share feedback to improve team performance.

Provide administrative support to ensure smooth office operations: manage calendars, handle communications, prepare documents, maintain records, assist with meetings and travel, order supplies, and support team tasks and projects.