Teams at First Horizon Bank

Configure and optimize Dynatrace SaaS Gen3 and SolarWinds monitoring across applications, infrastructure, cloud environments, Azure subscriptions, and networking. Build dashboards, reports, queries, alerts, and actionable insights for technical and business stakeholders. Collaborate with architecture, DevOps, security, SRE, and business teams to troubleshoot monitoring issues, maintain regulatory compliance, and document configurations, runbooks, and best practices.

Supports ATM and debit card technology applications through technical analysis, systems integration, architecture, vendor oversight, requirements definition, Scrum facilitation, issue resolution, change management, audit support, and regulatory compliance. Partners with product owners, business teams, operations, release management, and technology stakeholders to prioritize work, remove blockers, maintain applications, and advance tactical and strategic objectives.

Leads complex IT audit and advisory engagements covering cybersecurity, information security, IT governance, infrastructure, applications, privacy, cloud computing, and business continuity. Plans risk assessments, tests IT and application controls, prepares executive audit reports, tracks remediation, advises technology partners, monitors regulatory developments, collaborates across teams, and mentors junior associates.