Jobs at First Horizon Bank

Configure and optimize Dynatrace SaaS Gen3 and SolarWinds monitoring across applications, infrastructure, cloud environments, Azure subscriptions, and networking. Build dashboards, reports, queries, alerts, and actionable insights for technical and business stakeholders. Collaborate with architecture, DevOps, security, SRE, and business teams to troubleshoot monitoring issues, maintain regulatory compliance, and document configurations, runbooks, and best practices.

Supports ATM and debit card technology applications through technical analysis, systems integration, architecture, vendor oversight, requirements definition, Scrum facilitation, issue resolution, change management, audit support, and regulatory compliance. Partners with product owners, business teams, operations, release management, and technology stakeholders to prioritize work, remove blockers, maintain applications, and advance tactical and strategic objectives.

Leads complex IT audit and advisory engagements covering cybersecurity, information security, IT governance, infrastructure, applications, privacy, cloud computing, and business continuity. Plans risk assessments, tests IT and application controls, prepares executive audit reports, tracks remediation, advises technology partners, monitors regulatory developments, collaborates across teams, and mentors junior associates.

Provides independent second-line oversight and credible challenge for operational risk across banking businesses. Reviews risk assessments, controls, indicators, incidents, losses, remediation, change risk, and third-party risk. Advises first-line teams, facilitates risk workshops, supports regulatory exams and executive reporting, and coordinates enterprise risk responses. The role also advances automation and AI-enabled monitoring while influencing stakeholders, managing initiatives, and strengthening risk culture.

Analyze and report on loan, deposit, and credit card pricing strategies; develop dashboards and reports; answer banker pricing inquiries; support product strategy; ensure processes comply with risk, audit, and regulatory requirements; prepare executive presentations; and contribute to Treasury projects.

Leads technical accounting policy activities, including implementing new accounting standards, documenting adoption, preparing disclosures, developing guidance for transactions and business strategies, and reviewing financial statements for U.S. GAAP and SEC compliance. Monitors emerging accounting issues, maintains internal policies, researches accounting guidance, and communicates technical accounting impacts to management.

Manage and maintain complex global network infrastructure, including F5 BIG-IP, Cisco, and HPE Aruba platforms. Investigate and resolve network outages, performance issues, and security incidents; perform upgrades, configuration changes, monitoring, and on-call support. Lead automation initiatives using Python and Ansible, maintain technical documentation, and collaborate with systems, security, and application teams. The role requires 5–7 years of experience and professional vendor certifications are preferred.

Develops and executes Treasury Management sales strategies for existing, new, and prospective commercial clients. Drives revenue and sales goals through networking, client needs analysis, product proposals, working capital analysis, and partnership with Relationship Managers. Provides treasury product demonstrations and training, supports onboarding, manages analyst workloads, tracks implementation timelines, and prepares reports for management. Requires strong knowledge of treasury products, pricing, payment and receivable processes, and cash flow analysis.

Designs, consults on, and delivers talent development and learning solutions for business units, including training plans, workshops, virtual instruction, job aids, and online modules. Partners with leaders and Talent teams to align learning with strategy and culture, manage role readiness, engage learners through the LMS, and evaluate program effectiveness using the Kirkpatrick Model and business-impact measures.