Teams at First Help Financial

Manage vehicle title releases, records, requests, paperwork, scanning, filing, and outgoing mail. Enter VIN information into databases, verify document completeness, support management and vendors, and handle inbound and outbound calls with dealerships and customers regarding payoffs and title issues. The role requires administrative accuracy, multitasking, independent work, Excel experience, and strong communication skills.

Perform contract and loan-servicing administrative tasks: prepare weekly whole loan sale shipments, verify and audit incoming files and contracts, scan and process mail, update internal systems, communicate status to parties, and organize contract folders for filing.

Design and lead a post charge-off deficiency recovery program, ensuring FDCPA/UDAAP and state compliance, qualifying accounts for legal escalation, managing vendors and outside counsel, overseeing bankruptcy and SCRA matters, auditing processes, writing policies, producing compliance reporting, and hiring/building the team.