Teams at Filevine

This role oversees the onboarding and engagement of Digital Reporter contractors, supports QA processes, and manages internal communication and documentation.

Lead observability and incident management efforts: define SLIs/SLOs, build monitoring/alerting, dashboards, logging, and tracing. Drive incident response, postmortems, and reliability improvements to reduce MTTD/MTTR. Integrate observability into CI/CD, maintain AWS and Kubernetes infrastructure, automate operations, and mentor engineers on SRE best practices.

Responsible for leading the design process, applying user-centered principles, collaborating with teams, mentoring junior designers, and analyzing user feedback for improvements.